Hybrid Resource Planner for Repairs & Maintenance

CLARION HOUSING GROUP LIMITED; Stevenage; Hybrid; GBP 32,000 - 38,000; Full time

Job summary

A housing organization in the United Kingdom is seeking two Resource Planners to ensure the smooth operation of repairs and maintenance services. This hybrid role involves booking appointments, coordinating operatives, and managing schedules. Ideal candidates will have excellent organizational skills, experience with scheduling software, and a commitment to customer service. A full benefits package is offered, and a supportive team environment is promoted.

Qualifications

• Experience in a customer-focused environment is preferred.
• Ability to manage multiple tasks in a busy setting.
• Being a great communicator and team player.

Responsibilities

• Book repair appointments and track progress.
• Ensure operatives are booked and working efficiently.
• Manage diaries with holidays and training.
• Follow up on emergencies and missed jobs.
• Check job completion daily.

Skills

Organisational skills

Communication

Time management

Experience with scheduling software

Job description

A housing organization in the United Kingdom is seeking two Resource Planners to ensure the smooth operation of repairs and maintenance services. This hybrid role involves booking appointments, coordinating operatives, and managing schedules. Ideal candidates will have excellent organizational skills, experience with scheduling software, and a commitment to customer service. A full benefits package is offered, and a supportive team environment is promoted.