Hybrid Remote Part-Time Customer Service Advisor (Inbound)

Skilled Careers; Liverpool City Region; Hybrid; GBP 14,000; Part time

Job summary

A UK-based recruitment agency is seeking two highly empathetic individuals for a part-time Customer Service Advisor position. This role involves managing inbound calls for repairs, with an emphasis on strong soft skills and customer service experience. The opportunity is hybrid, primarily working from home, with training at the Knowsley office. Candidates must reside in the North West and possess IT proficiency. Apply now for a secure position with opportunities for career growth.

Qualifications

• Proven experience in a customer service role handling inbound calls.
• Understanding of remote work requirements.
• Proficient in standard computer applications.

Responsibilities

• Handle a high volume of inbound service calls related to repairs and maintenance.
• Provide first contact resolution using communication and empathy.
• Log call details accurately using internal systems.
• Support the maintenance team to resolve issues effectively.

Skills

Empathy

Customer service

Communication skills

Call handling

Job description

A UK-based recruitment agency is seeking two highly empathetic individuals for a part-time Customer Service Advisor position. This role involves managing inbound calls for repairs, with an emphasis on strong soft skills and customer service experience. The opportunity is hybrid, primarily working from home, with training at the Knowsley office. Candidates must reside in the North West and possess IT proficiency. Apply now for a secure position with opportunities for career growth.