Hybrid Property Claims Specialist

Aviva; Dunkeld; Hybrid; GBP 25,000 - 29,000; Full time

Job summary

A leading insurance provider in Scotland is looking for a Claims Coordinator to support customers and brokers in the commercial property claims process. The candidate should have excellent customer service skills, the ability to multitask in a dynamic environment, and a proficiency in IT tools like Microsoft Outlook and Word. The role offers a starting salary from £25,100 and benefits including a bonus opportunity and a generous pension scheme. Candidates are encouraged to apply regardless of background.

Benefits

Bonus opportunity up to 6%

Generous pension scheme up to 14%

25 days holiday plus bank holidays

Up to 40% discount on Aviva products

Up to £1,200 of free Aviva shares

Supportive policies including parental leave

Flexibility options including cycle to work

Paid volunteering days

Qualifications

• Experience in a customer service role is essential.
• Ability to thrive in a fast-paced environment.
• Willingness to support colleagues and adapt.

Responsibilities

• Assist customers and brokers throughout the claims process.
• Coordinate property repairs and process settlements.
• Build strong relationships with brokers.

Skills

Customer service experience

Ability to multitask

Team Collaboration

Commitment to customer focus

Strong IT skills

Tools

Microsoft Outlook

Microsoft Word

Job description

A leading insurance provider in Scotland is looking for a Claims Coordinator to support customers and brokers in the commercial property claims process. The candidate should have excellent customer service skills, the ability to multitask in a dynamic environment, and a proficiency in IT tools like Microsoft Outlook and Word. The role offers a starting salary from £25,100 and benefits including a bonus opportunity and a generous pension scheme. Candidates are encouraged to apply regardless of background.