Hybrid Property Claims Specialist

Aviva; Auchterarder; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance provider seeks a proactive team member for their Commercial Property Claims Team in Auchterarder, Scotland. You will guide customers and brokers from initial claims to final resolution, ensuring a seamless process with strong customer service focus. The role offers hybrid working post-training, a starting salary of £25,100, and comprehensive benefits including a robust pension scheme, holiday options, and more. Flexible working arrangements are encouraged to support work-life balance.

Benefits

Bonus opportunity up to 6%

Generous pension scheme with up to 14% employer contribution

25 days holiday plus bank holidays

Discount on Aviva products

Free Aviva shares through Matching Share Plan

Paid volunteering days

Flexible benefits including sustainability options

Qualifications

• Previous experience in commercial property claims is beneficial, but not required as training is provided.
• Must be able to work in a fast-paced environment, handling multiple tasks efficiently.
• Strong digital proficiency is required to utilize a range of digital systems.

Responsibilities

• Support customers and brokers throughout the claims process.
• Coordinate property repairs and process settlements.
• Build relationships with brokers and manage claims proactively.

Skills

Excellent customer service experience

Ability to multitask

Willingness to learn

Strong IT skills

Commitment to high-quality service

Tools

Microsoft Outlook

Microsoft Word

Job description

A leading insurance provider seeks a proactive team member for their Commercial Property Claims Team in Auchterarder, Scotland. You will guide customers and brokers from initial claims to final resolution, ensuring a seamless process with strong customer service focus. The role offers hybrid working post-training, a starting salary of £25,100, and comprehensive benefits including a robust pension scheme, holiday options, and more. Flexible working arrangements are encouraged to support work-life balance.