Hybrid Planning & Development Support Officer

We Manage Jobs(WMJobs); Shrewsbury; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A local council in Shrewsbury is seeking a Technical Business Support Officer to provide essential business and customer support services across various departments. This role offers a flexible hybrid working model, competitive salary, and extensive leave package starting at 24 days with potential increase. The successful candidate will need strong communication skills and preferably an NVQ level 2 in Business Administration. This position plays a key role in ensuring high-quality service delivery in the public sector.

Benefits

Competitive salaries

Flexible working & career progression

Local Government Pension Scheme

Staff discounts & salary sacrifice perks

Free parking

Confidential wellbeing support

Qualifications

• Experience working with legislation is preferred.
• Ability to handle complex queries regarding Planning/Conservation and Building Control.
• Strong oral and written communication skills to explain policies effectively.

Responsibilities

• Provide front line service over telephone, email, and face-to-face.
• Deliver courteous and unbiased customer service.
• Support various ecological and developmental services.

Skills

Excellent communication skills

Customer service skills

Professional demeanor

Education

NVQ level 2 in Business Administration or equivalent

Job description

A local council in Shrewsbury is seeking a Technical Business Support Officer to provide essential business and customer support services across various departments. This role offers a flexible hybrid working model, competitive salary, and extensive leave package starting at 24 days with potential increase. The successful candidate will need strong communication skills and preferably an NVQ level 2 in Business Administration. This position plays a key role in ensuring high-quality service delivery in the public sector.