Hybrid Metering Admin Assistant - Customer & Data Support

Yorkshire Water; Bradford; Hybrid; GBP 25,000 - 31,000; Full time

Job summary

A regional water company in Bradford is looking for a Metering Administration Assistant to provide administrative and customer service support in the Metering Operations department. You will facilitate customer issue resolution and manage workloads using various IT platforms. Strong IT skills and previous administrative experience are essential. The role offers a competitive salary, development opportunities, and a great benefits package, including a hybrid working model.

Benefits

Competitive salary

Annual incentive bonus

Attractive pension scheme

25 days annual leave

Life assurance cover

Benefits package options

Qualifications

• Experience working in an administrative role with strong IT skills.
• Ability to influence and drive positive culture.
• Demonstrates Yorkshire Water values and behaviours.

Responsibilities

• Provide administrative and customer service support.
• Facilitate resolution of customer issues.
• Use IT platforms to assign and complete work.
• Communicate with customers regarding work and complaints.

Skills

Strong IT Skills

Teamwork experience

Relationship building

Change management

Tools

Yorbill

Advantex

SAP

ICE

Job description

A regional water company in Bradford is looking for a Metering Administration Assistant to provide administrative and customer service support in the Metering Operations department. You will facilitate customer issue resolution and manage workloads using various IT platforms. Strong IT skills and previous administrative experience are essential. The role offers a competitive salary, development opportunities, and a great benefits package, including a hybrid working model.