Hybrid London-Based Global Training and Development Lead

Deliveroo; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading delivery app company is seeking a Senior Training & Development Manager to oversee impactful training programs. The role involves leading a team to enhance performance and customer satisfaction through innovative learning solutions. Ideal candidates have a strong background in training delivery, stakeholder management, and instructional design, along with the ability to thrive in a fast-paced environment. This hybrid position is based in London and offers opportunities for international travel.

Benefits

Generous annual leave allowances

Healthcare benefits

Parental leave

Qualifications

• Proven experience in designing and delivering training programs.
• Ability to engage diverse audiences effectively.
• Exceptional communication skills and emotional intelligence.

Responsibilities

• Lead training initiatives across global support operations.
• Design and oversee onboarding and continuous learning programs.
• Collaborate to identify training needs and deliver solutions.

Skills

Training delivery and facilitation

Instructional design expertise

Stakeholder management

Analytical skills

Emotional intelligence

Tools

Articulate

Gomo

Job description

A leading delivery app company is seeking a Senior Training & Development Manager to oversee impactful training programs. The role involves leading a team to enhance performance and customer satisfaction through innovative learning solutions. Ideal candidates have a strong background in training delivery, stakeholder management, and instructional design, along with the ability to thrive in a fast-paced environment. This hybrid position is based in London and offers opportunities for international travel.