Hybrid IT Support Engineer (Dutch/French)

Your Talent Solutions Ltd; Altrincham; Hybrid; GBP 25,000 - 28,000; Full time

Job summary

A digital media organization in the United Kingdom is offering a Technical Support Engineer role to support a busy AV/IT desk. This is an opportunity for individuals eager to begin or advance their IT career. Responsibilities include troubleshooting AV/IT issues and providing remote assistance, requiring B2+ language skills in Dutch or French. Benefits include casual dress, company events, and a pension scheme, among others.

Benefits

Casual dress

Company events

Company pension

On-site parking

Work-from-home opportunities

Bonus scheme

Qualifications

• B2+ language skills in Dutch or French are essential.
• A passion for digital technology is required.
• Knowledge of Windows operating systems is necessary.

Responsibilities

• Act as the first point of contact for client support calls.
• Diagnose and troubleshoot technical issues with AV/IT equipment.
• Document incidents accurately in the ticketing system.
• Communicate clearly with clients through written and verbal channels.
• Support continuous improvement through proactive problem-solving.

Skills

B2+ Language skills in Dutch or French

Passion for digital technology

Knowledge of PC hardware configuration

Attention to detail

Friendly communication skills

Job description

A digital media organization in the United Kingdom is offering a Technical Support Engineer role to support a busy AV/IT desk. This is an opportunity for individuals eager to begin or advance their IT career. Responsibilities include troubleshooting AV/IT issues and providing remote assistance, requiring B2+ language skills in Dutch or French. Benefits include casual dress, company events, and a pension scheme, among others.