Hybrid Global Service Delivery & Logistics Coordinator

Fluid Branding; Plymouth; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading branding agency based in Plymouth is seeking a dedicated professional for the role of Production Planner. The successful candidate will manage the order process with a focus on providing excellent customer service and ensuring quality control. Key qualifications include strong communication, attention to detail, and the ability to handle multiple priorities. This is a full-time, permanent position with opportunities for hybrid working.

Benefits

Birthday Day Off

Cycle to Work Scheme

Sick Pay for Employees with more than 1 year of service

20 Days Annual Leave annually, increasing with service

Company Pension Scheme

Qualifications

• At least 3 years experience in a production planning, customer service, or administrative role.
• Experience in the SaaS industry would be preferred but is optional.

Responsibilities

• Plan and manage the order process with the global supply chain.
• Provide excellent customer service for our clients.
• Keep order data up to date clearly.
• Communicate with internal stakeholders on issues.
• Manage logistics processing and fulfilment.

Skills

Professional communication ability

Attention to detail

Supplier relationship skills

Problem-solving skills

Time management

Project management

Customer service

Job description

A leading branding agency based in Plymouth is seeking a dedicated professional for the role of Production Planner. The successful candidate will manage the order process with a focus on providing excellent customer service and ensuring quality control. Key qualifications include strong communication, attention to detail, and the ability to handle multiple priorities. This is a full-time, permanent position with opportunities for hybrid working.