Hybrid FNOL Motor Claims Handler | £28k + 10% Bonus

IPS Group; Manchester; Hybrid; GBP 25,000 - 31,000; Full time

Job summary

A leading InsurTech firm in Manchester is seeking a FNOL Motor Claims Handler to be the initial point of contact for customers reporting motor incidents. You will handle FNOL calls, ensuring accurate incident details while providing support during stressful moments. Applicants should have experience in claims handling and strong communication skills. This role offers a competitive salary, a 10% bonus, and benefits including private medical cover and pension support, with hybrid working after probation.

Benefits

Private medical cover

Life insurance

Pension support

Overtime pay enhancements

Qualifications

• Previous experience handling motor FNOL calls within an insurer or claims environment.
• Ability to manage stressful situations calmly.
• Experience in a fast-paced setting.

Responsibilities

• Handle incoming FNOL calls and log claims accurately.
• Gather details on liability, third parties, and property damage.
• Identify potential fraud indicators.
• Liaise with partners to progress claims efficiently.
• Work to quality and service targets.

Skills

Strong communication skills

Customer-focused approach

Attention to detail

Ability to manage multiple demands

Job description

A leading InsurTech firm in Manchester is seeking a FNOL Motor Claims Handler to be the initial point of contact for customers reporting motor incidents. You will handle FNOL calls, ensuring accurate incident details while providing support during stressful moments. Applicants should have experience in claims handling and strong communication skills. This role offers a competitive salary, a 10% bonus, and benefits including private medical cover and pension support, with hybrid working after probation.