Hybrid Financial Assessment & Inclusion Officer

London Borough of Sutton; Kingston upon Thames; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A local government authority in Kingston upon Thames is seeking a candidate for their Financial Assessment and Inclusion team within Adult Social Care. The role involves managing financial assessments for clients, specifically for those receiving care services. Ideal candidates will have strong welfare benefit knowledge and a background in finance and customer service. The position supports a hybrid working model, requiring in-office attendance at least twice a week.

Qualifications

• Pro-active and ambitious.
• History of working within finance and customer service.
• Possess a ‘can do’ attitude.

Responsibilities

• Manage the financial assessment process for clients.
• Work collaboratively with other departments.
• Administer and process payments to care providers.

Skills

Welfare benefit knowledge

Customer service experience

Analytical skills

Problem solving

Collaborative working

Job description

A local government authority in Kingston upon Thames is seeking a candidate for their Financial Assessment and Inclusion team within Adult Social Care. The role involves managing financial assessments for clients, specifically for those receiving care services. Ideal candidates will have strong welfare benefit knowledge and a background in finance and customer service. The position supports a hybrid working model, requiring in-office attendance at least twice a week.