Hybrid Database Officer: CRM/Data, AI Tools & Events

RSK Group; Crewe; Hybrid; GBP 28,000 - 32,000; Part time

Job summary

A growing trade association is seeking a tech-savvy Database Officer. This part-time role (30 hours/week) focuses on managing the CRM/CMS, enhancing member experience, and supporting IT processes. Ideal candidates will have CRM experience, be data-driven problem solvers, and possess strong communication skills. This hybrid position offers flexibility, a supportive team environment, and additional benefits including holidays and bonuses.

Benefits

Hybrid working

Friendly, collaborative team

5 days holiday + bank holidays

Volunteering day

Annual staff day

Bonuses

Qualifications

• Experience managing CRM/CMS systems, preferably in membership or customer-focused environments.
• Detail-oriented with a strong understanding of data handling.
• Excellent communication and problem-solving skills.

Responsibilities

• Manage and improve the membership CRM/CMS.
• Support member onboarding and communications.
• Handle website updates and digital content.
• Ensure GDPR compliance and provide data insights.
• Offer first-line IT support.
• Assist with event bookings and payments.

Skills

CRM/CMS experience

Data confidence

Communication skills

Problem-solving

Tools

Xero

Ready Membership / Pixelate

Job description

A growing trade association is seeking a tech-savvy Database Officer. This part-time role (30 hours/week) focuses on managing the CRM/CMS, enhancing member experience, and supporting IT processes. Ideal candidates will have CRM experience, be data-driven problem solvers, and possess strong communication skills. This hybrid position offers flexibility, a supportive team environment, and additional benefits including holidays and bonuses.