Hybrid Customer Service Supervisor: Lead Distributor Support

Office Angels; Hounslow; Hybrid; GBP 38,000 - 40,000; Full time

Job summary

A family-run company in Warmley, Bristol, is seeking a Customer Service Supervisor to lead a small team and ensure outstanding service to trade distributor clients. Responsibilities include managing order processing, stock availability, and pricing quotations. The role offers a salary of £38,000 - £40,000 per annum and benefits such as hybrid working, free on-site parking, and a generous pension scheme. This position is perfect for someone with strong customer service experience and leadership skills.

Benefits

Hybrid Working

Free On-Site Parking

Generous Pension Scheme

Life Assurance

Wellness Package

Company Bonus Scheme

Career Development

Qualifications

• Previous experience in customer service or order management.
• Strong organisational and leadership skills.
• Ability to work independently and as part of a team.

Responsibilities

• Supervise and support one part-time administrator.
• Manage pricing and quotations for customers.
• Check stock availability and coordinate orders.
• Ensure all orders are processed accurately.
• Build strong relationships with trade distributor clients.

Skills

Customer service experience

Organisational skills

Leadership skills

Teamwork

Job description

A family-run company in Warmley, Bristol, is seeking a Customer Service Supervisor to lead a small team and ensure outstanding service to trade distributor clients. Responsibilities include managing order processing, stock availability, and pricing quotations. The role offers a salary of £38,000 - £40,000 per annum and benefits such as hybrid working, free on-site parking, and a generous pension scheme. This position is perfect for someone with strong customer service experience and leadership skills.