Hybrid Customer Service & Sales Support Specialist

Flat Fee Recruiter; Andover; Hybrid; GBP 26,000 - 30,000; Full time

Job summary

A growing organisation in Andover is seeking a Customer Service and Sales Support Coordinator to join a passionate team. The role involves managing customer enquiries, processing orders, and ensuring smooth operational processes. The ideal candidate will possess strong communication skills and a proactive, solutions-driven approach. This full-time position offers competitive pay and opportunities for career progression in a welcoming environment.

Benefits

20 days holiday plus bank holidays

Free on-site car parking

Career progression opportunities

Relaxed environment with smart casual dress

Qualifications

• Proficient in order processing systems and related software.
• Self-motivated, reliable, and able to take ownership of your work.
• Ability to multitask and prioritize workload under pressure.

Responsibilities

• Handle inbound customer enquiries via phone and email.
• Process sales orders accurately and efficiently.
• Provide consistent and proactive customer communication.
• Coordinate with internal departments and external stakeholders.

Skills

Communication skills

Organisational skills

Customer-focused approach

Problem-solving mindset

Attention to detail

Tools

Xero

Microsoft Office

Magento 2

HubSpot

Linnworks

Job description

A growing organisation in Andover is seeking a Customer Service and Sales Support Coordinator to join a passionate team. The role involves managing customer enquiries, processing orders, and ensuring smooth operational processes. The ideal candidate will possess strong communication skills and a proactive, solutions-driven approach. This full-time position offers competitive pay and opportunities for career progression in a welcoming environment.