Hybrid Customer Aftercare Executive | Liaison & Admin

Biffa Waste Services; Aylesbury; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading waste management company in Aylesbury is looking for a Reactive Customer Aftercare Executive. This full-time role involves liaising with sales teams, managing client contracts, and handling necessary paperwork. The ideal candidate will have strong customer management skills and the ability to work in a hybrid environment. Competitive salary and benefits including career development opportunities and medical schemes are offered.

Benefits

Career development and training

Medical and dental scheme

24 days holiday plus bank holidays

High street discounts

Family-friendly policies

Qualifications

• Ability to liaise effectively with sales teams and clients.
• Strong organizational skills to manage paperwork and contracts.
• Experience in administrative roles highly valued.

Responsibilities

• Liaise with the Onecall Sales team to set up contracts.
• Manage customer portals and administrative tasks.
• Provide necessary paperwork and support to the Onecall Team manager.

Skills

Sales skills

Negotiation skills

Customer management

Job description

A leading waste management company in Aylesbury is looking for a Reactive Customer Aftercare Executive. This full-time role involves liaising with sales teams, managing client contracts, and handling necessary paperwork. The ideal candidate will have strong customer management skills and the ability to work in a hybrid environment. Competitive salary and benefits including career development opportunities and medical schemes are offered.