Hybrid Customer Account Manager – eCommerce Growth

Manpower UK - RISE; Kingston upon Thames; Hybrid; GBP 42,000 - 50,000; Full time

Job summary

A recruitment agency seeks an interim Customer Account Manager for a global FMCG client. This full-time role in Kingston upon Thames requires strong negotiation skills, Amazon Vendor experience, and the ability to manage customer relationships. The successful candidate will lead a small team, manage promotional investments, and handle P&L effectively. Offering competitive pay and a mix of remote and onsite work, this role suits those adaptable in a dynamic environment.

Qualifications

• Experience in a Customer Account Manager role is ideal.
• Commercial experience and exposure to P&L are necessary.
• Must have experience leading and developing direct reports.

Responsibilities

• Manage Homecare and Grocery categories and lead a team.
• Build strong customer relationships with Amazon.
• Negotiate effectively with Amazon according to the strategy.
• Manage promotional agreements and investments with the customer.

Skills

Amazon Vendor Experience

Strong Communication skills

Negotiation skills

Customer management

Proactive mindset

Stakeholder management

Microsoft Office - Excel proficient

Job description

A recruitment agency seeks an interim Customer Account Manager for a global FMCG client. This full-time role in Kingston upon Thames requires strong negotiation skills, Amazon Vendor experience, and the ability to manage customer relationships. The successful candidate will lead a small team, manage promotional investments, and handle P&L effectively. Offering competitive pay and a mix of remote and onsite work, this role suits those adaptable in a dynamic environment.