Hybrid 2nd Line Service Desk Engineer – Onsite Visits

Constant Recruitment Ltd; England; Hybrid; GBP 27,000 - 32,000; Full time

Job summary

A leading Managed Service Provider in Ashford, Kent is seeking a skilled 2nd Line Service Desk Engineer. Responsibilities include providing support for client systems, troubleshooting Microsoft 365 and SharePoint, and assisting with networking and hardware support. The ideal candidate has strong technical and communication skills, as well as experience in an IT support role. This position offers a hybrid working model after probation and includes extensive training opportunities to further your professional growth.

Benefits

Extensive training opportunities

Hybrid working after probation

Qualifications

• Driving license required for onsite client visits.
• Previous experience in IT support and installations.
• Working knowledge of Microsoft Office Systems.

Responsibilities

• Provide IT support for client systems.
• Troubleshoot Microsoft 365 and SharePoint issues.
• Assist clients with networking and hardware support.

Skills

Excellent technical and communication skills

Strong customer service skills

Ability to work under pressure

Experience in a service desk role

Proficient in IT support

Tools

Microsoft 365

SharePoint

Active Directory

TCP/IP

Intune

Job description

A leading Managed Service Provider in Ashford, Kent is seeking a skilled 2nd Line Service Desk Engineer. Responsibilities include providing support for client systems, troubleshooting Microsoft 365 and SharePoint, and assisting with networking and hardware support. The ideal candidate has strong technical and communication skills, as well as experience in an IT support role. This position offers a hybrid working model after probation and includes extensive training opportunities to further your professional growth.