Hybrid 2nd-Line App Support Analyst – Growth

Arnold Clark.; Glasgow; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading car retail firm in the United Kingdom is seeking an experienced 2nd Line Application Support Analyst for their Digital department. This role involves providing remote and customer-facing support in a hybrid work environment. The ideal candidate should possess strong customer service skills and the ability to adapt to changing circumstances. With a flexible work structure, extensive training opportunities, and support for personal growth, this position offers a chance to contribute significantly to a rapidly growing business.

Benefits

33 days' annual leave

Hybrid working

Generous employee discounts

Private healthcare

Workplace pension

Extensive training opportunities

Qualifications

• Experience in application support or similar role.
• Strong communication skills for customer interactions.
• Ability to work in a team and independently.

Responsibilities

• Provide remote and customer-facing support.
• Assist in application support across the business.
• Participate in weekend cover rotations.

Skills

Customer service skills

Adaptability

Technical troubleshooting

Job description

A leading car retail firm in the United Kingdom is seeking an experienced 2nd Line Application Support Analyst for their Digital department. This role involves providing remote and customer-facing support in a hybrid work environment. The ideal candidate should possess strong customer service skills and the ability to adapt to changing circumstances. With a flexible work structure, extensive training opportunities, and support for personal growth, this position offers a chance to contribute significantly to a rapidly growing business.