Human Resources Specialist

HEYTEA; England; On-site; GBP 30,000 - 40,000; Full time

Job summary

A retail company in the United Kingdom is seeking a detail-oriented HR Specialist / Recruiter to manage the end-to-end recruitment and employee lifecycle. The role requires strong knowledge of UK employment laws and focuses on fostering a positive employee experience through effective recruitment processes. Ideal candidates will have 1-3+ years of HR experience in retail, be bilingual in English and Mandarin, and possess excellent organizational and problem-solving skills. This position offers a unique opportunity to contribute to operational excellence and employee engagement.

Qualifications

• 1-3+ years HR experience in retail; high-volume recruitment preferred.
• Bilingual in English & Mandarin; strong communication skills.
• Familiar with ESA, UK Human Rights Act, and related employment laws.

Responsibilities

• Manage full-cycle recruitment: job posting, screening, interviews, reference checks, offer negotiation.
• Support high-volume hiring using diverse sourcing channels.
• Handle onboarding and offboarding in compliance with ESA and privacy laws.
• Coordinate training, track compliance certifications, and identify development needs.
• Act as the first point of contact for employee relations, workplace issues, and policy questions.
• Maintain HRIS data, prepare reports, and support process optimization.
• Ensure all HR practices comply with UK employment standards.

Skills

Detail-oriented

Strong organizational skills

Excellent communication skills in English and Mandarin

Knowledge of UK employment laws and HR best practices

Education

Diploma or above in HR, Business, or related field

Job description

About the Company

We are looking for a detail-oriented HR Specialist / Recruiter with solid knowledge of UK employment laws to manage end-to-end recruitment, employee lifecycle (onboarding, offboarding, terminations), and HR compliance for our retail operations in London. This role requires regular store visits and close collaboration with managers to ensure operational excellence and employee engagement.

About the Role

This role involves managing the full-cycle recruitment process and ensuring compliance with employment laws while fostering a positive employee experience.

Responsibilities

• Manage full-cycle recruitment : job posting, screening, interviews, reference checks, offer negotiation.
• Support high-volume hiring using diverse sourcing channels.
• Handle onboarding and offboarding in compliance with ESA and privacy laws.
• Coordinate training, track compliance certifications, and identify development needs.
• Act as the first point of contact for employee relations, workplace issues, and policy questions.
• Maintain HRIS data, prepare reports, and support process optimization.
• Ensure all HR practices comply with UK employment standards.

Qualifications

• Diploma or above in HR, Business, or related field.
• 1–3+ years HR experience in retail; high-volume recruitment preferred.
• Bilingual in English & Mandarin; strong communication skills.
• Familiar with ESA, UK Human Rights Act, and related employment laws.
• Strong organization, problem-solving, and confidentiality skills.

Required Skills

• Detail-oriented with strong organizational skills.
• Excellent communication skills in English and Mandarin.
• Knowledge of UK employment laws and HR best practices.

Preferred Skills

• Experience in high-volume recruitment.
• Familiarity with HRIS systems.

Equal Opportunity Statement

We are an equal opportunity employer – we welcome applicants from all backgrounds and are committed to diversity and inclusion.