Human Resources Manager

Park Medical Clinic; City Of London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A healthcare clinic in London is seeking an experienced HR Manager to lead the HR department. This role involves managing recruitment, training, employee relations, and ensuring compliance with UK regulations. Candidates should have at least 5 years of HR experience in healthcare and a relevant bachelor's degree. The position offers opportunities for professional growth and the chance to significantly impact the company’s success.

Benefits

Health and Wellness Programme

Discounts on services

Company Sick Pay

Qualifications

• Minimum of 5 years of experience in HR, preferably within a healthcare environment.
• Demonstrated HR management experience with comprehensive knowledge of HR processes and policies.
• Knowledgeable in UK employment law and regulations.

Responsibilities

• Lead all aspects of Human Resources, including recruitment, training, and employee relations.
• Oversee daily operations of the HR department and provide frontline HR advice.
• Develop and implement HR policies and ensure compliance with employment legislation.

Skills

Analytical skills

Interpersonal skills

HR compliance knowledge

Proficiency in HR systems

Communication skills

Education

Bachelor's degree in Human Resources

CIPD qualification at Level 5 or above

Tools

HRIS

Payroll systems

Job description

Working Hours: Full-Time, 8.30am to 5.30pm, Monday to Friday

Location: Edgware Road, Paddington (Hybrid)

About Us: We are a growing network of healthcare clinics dedicated to delivering exceptional care and services to our patients. We are seeking an experienced HR Manager to lead and manage the Human Resources department of the business. This role is vital for maintaining our excellence in HR practices and supporting the strategic growth of our business.

Were looking for someone who would like to take the next step in building their HR experience in a healthcare setting. You will be reporting into the Managing Director, and working closely with our Recruitment Manager, supported by our HR system and external HR advisors.You will also be working alongside our Operations Manager, Clinic Coordinator, Facilities Manager with supporting the strategic growth of the business.

If you are someone who thrives on creating an enjoyable working environment for everyone and a positive company culture, then this is the role for you!

Role Overview

As the HR Manager, you will lead all aspects of Human Resources, including end to end recruitment, training and development, employee relations, compliance and operations. You will provide frontline HR advice and guidance, oversee HR systems and policies, and deliver key people-related data analysis to ensure HR practices are aligned with business objectives.

Key Responsibilities

• HR Operations and Management

• Oversee the daily operations of the HR department, ensuring smooth and efficient processes.
• Provide frontline HR advice and guidance to staff and management on HR processes.
• Manage the end to end recruitment process to ensure timely and effective staffing.
• Managing employee records, ensuring accuracy, confidentiality, and compliance.
• Define and oversee onboarding and offboarding processes, including administrative and operational aspects.
• Manage contracts, offer letters, and employment documentation.
• Ensure seamless transition during employee status changes such as promotions, transfers, and exits.
• Oversee a performance appraisal system that drives high performance and professional growth.
• Organise and coordinate company events to foster a positive workplace culture.
• Attend and participate in weekly HR/Recruitment meetings, and act as a liaison between HR and other departments.
• Partner with executive leadership to support strategic initiatives and business goals.
• Develop HR strategies aligned with the businesss goals

HR Systems and Data Management

• Contribute to the enhancement and maintenance of HR systems (e.g., HRIS, payroll systems).
• Ensure the accuracy and integrity of data within HR systems
• Collect, maintain and analyse people-related data to identify trends and support decision-making.
• Prepare and deliver HR reports to track progress against key performance indicators (KPIs).
• Support the annual salary review process by providing comprehensive data and analysis.
• Identify opportunities for process automation and improvement to enhance efficiency.

HR Policies and Compliance

• Lead the development and implementation of HR policies and procedures, conducting internal audits to ensure compliance.
• Develop and update policies as required to align with employment legislation and business needs.
• Manage and review employee records and ensure adherence to GDPR and data privacy regulations.
• Ensuring compliance with UK employment laws and regulations, keeping up to date with legislative changes.
• Support the organisation in maintaining compliance with CQC standards and regulations
• Address and resolve compliance issues promptly and proactively.
• Conduct regular review to ensure adherence to employment law and internal governance.

Payroll and Benefits

• Oversee payroll processing, ensuring accuracy and timeliness in collaboration with the finance team.
• Manage employee benefits programmes, including policy enhancements, enrolments, and inquiries (e.g. medical indemnity insurance, health & wellbeing programmes, etc.)

Training and Development

• Identify and implement training, mentorship and development programs for all job roles to ensure high performance and team effectiveness.

Qualifications

A Bachelors degree in Human Resources, Business Administration, or a relevant field.

Minimum of 5 years of experience in HR, preferably within a healthcare, international or multi-site organisation.

CIPD qualification at Level 5 or above is required.

Demonstrated HR management experience with comprehensive knowledge of HR function, processes and policies.

Knowledgeable in employment law and regulations in the UK.

Strong analytical abilities with the capacity to prepare and interpret HR data.

Experience in managing employee benefits, payroll, and HR systems.

Proficiency in HR systems and tools.

Prior experience of working in a CQC environment would be desirable

Demonstrate cultural awareness and relationship building at all levels.

High level of confidentiality, discretion, and professionalism.

Excellent communication, interpersonal, and decision-making skills.

Self-motivated and proactive, with a results-oriented approach.

We Offer

A unique role that combines HR management with strategic business development.

Opportunities for professional growth in a dynamic and expanding company.

The chance to significantly impact the companys growth and success.

Health and Wellness Programme

Discounts on our services for you and your family

Company Sick Pay

Application Process

Are you passionate about HR and looking for a new challenge that includes business expansion? If so, we invite you to apply.

Please send your CV and a cover letter explaining your experience and why you're the ideal candidate for this role.

Join our team and play a key role in the expansion and success of our healthcare clinic network. We're excited to welcome a motivated and strategic HR Manager to our family.