HubSpot Administrator

Pod Point, Ltd.; Greater London; On-site; GBP 60,000 - 70,000; Full time

Job summary

A prominent EV charging provider is seeking a HubSpot Administrator to own the CRM, enabling sales, marketing, and customer success teams for optimal workflows and insights. The role offers flexibility with a hybrid working model and various employee perks. Applicants should have deep HubSpot expertise and strong experience in process automation. The workplace encourages a diverse and inclusive environment.

Benefits

Flexible hybrid working model

25 days holiday (plus Bank Holidays)

Pension scheme with a 4.5% matched contribution

Employee Assistance Program

Discounted Gym Memberships

Qualifications

• Proven experience implementing and scaling HubSpot in mid-market or enterprise environments.
• Experience managing HubSpot integrations (native or API-based).
• Experience delivering training and driving CRM adoption.

Responsibilities

• Own the HubSpot CRM and drive its usage across teams.
• Lead stakeholder workshops to capture requirements.
• Monitor adoption metrics to improve platform usage.

Skills

Deep HubSpot expertise (Sales Hub, Marketing Hub, Service Hub)

Strong workflow automation and process design experience

Analytical mindset to design and interpret dashboards

Strong stakeholder management and communication skills

Job description

HubSpot Administrator

Department: Technology

Employment Type: Full Time

Location: London

Reporting To: Group Engineering Manager

Compensation: £60,000 - £70,000 / year

Description

We’re Pod – one of the UK’s leading EV charging providers, trusted by over 250,000 customers and powering more than 5 million miles every single day. But behind the numbers is a team of passionate people working together to shape a smarter, more sustainable future.

We started off in 2009 as Pod Point, helping people make the switch to electric as EVs began to hit the road. Today, we’re leading the way into a smarter energy future. Now part of the EDF Family, a global leader in low‑carbon energy, we're giving people and communities the power move confidently through electrification.

We’re proud to be the trusted charging partner for leading automotive brands like Mercedes, Jaguar Land Rover, BMW, and Kia; home builders Barratt and Bellway; and retail giants including Tesco. Our smart charging solutions don’t just support EV drivers – they help balance the grid, lower costs, and make clean energy accessible to everyone.

Pod is the next evolution of Pod Point. As electrification becomes everyday, Pod is here to help build a brighter future for society by managing the flow of energy, making it affordable, accessible, and for the benefit of everyone. With 250,000 customers already trusting us to be at the heart of their EV life, we see Pod playing a leading role in the UK’s increasingly electrified future. Our focus is on powering not just homes and vehicles, but local communities and social progress.

Our Ways of Working

We’re all about flexibility, community and a healthy work‑life balance. Our hybrid model offers a 'best of both worlds' approach combining the best parts of home and office working. When you'll be in the office depends on your role, but you can expect to work from our London office between 8-12 days per month.

To support this, the successful applicant should be within a reasonably commutable distance to our office (Gray's Inn Road, London, WC1X 8HB).

Join the EVolution

We're looking for a HubSpot expert who can take full ownership of our CRM and turn it into a real growth engine for Pod. This isn’t just about system admin – it’s about enabling our sales, marketing, and customer success teams to work smarter with better workflows, cleaner data, and actionable insights. You’ll be the go‑to person for all things HubSpot, from building dashboards and automations to driving adoption and best practice across the business. If you love solving problems, making processes seamless, and using data to drive performance, this role will put you right at the centre of how Pod scales commercially.

HubSpot Ownership & Strategy

• Act as the internal HubSpot owner, ensuring the platform supports all customer‑facing teams across marketing, sales, service, and customer success
• Translate business requirements into scalable HubSpot solutions, workflows, and system configurations
• Define and maintain a HubSpot roadmap aligned with company growth and strategic goals
• Monitor new HubSpot releases, evaluating and implementing features that improve efficiency and adoption.

Implementation & Optimisation

• Lead discovery workshops with stakeholders to capture requirements and pain points
• Build, optimise, and maintain workflows, automations, sequences, and reporting dashboards
• Oversee data quality through cleansing, deduplication, enrichment, and governance
• Manage integrations (native and custom) to ensure seamless data flow across systems
• Deliver structured UAT/SIT testing pre‑rollout and monitor adoption post‑launch
• Continuously improve lead management, pipeline visibility, and customer success handoffs.

Stakeholder Engagement & Training

• Act as the go‑to HubSpot expert across sales, marketing, and operations teams
• Translate technical solutions into clear, business‑friendly communication for all stakeholders
• Deliver tailored training sessions, onboarding guides, and best‑practice playbooks
• Provide senior leadership with KPI, ROI, and system performance reporting.

Governance & Best Practice

• Maintain up‑to‑date HubSpot documentation (architecture, workflows, data models)
• Ensure GDPR compliance and data management standards across the platform
• Establish HubSpot usage guidelines and enforce best practice playbooks
• Coach teams on HubSpot functionality and adoption of new features.

Continuous Improvement & Innovation

• Identify opportunities to automate and streamline processes across the customer journey
• Explore AI and other innovations within HubSpot to improve efficiency
• Monitor adoption metrics, proactively closing gaps in usage or reporting accuracy
• Champion a culture of continuous learning and platform optimisation across the business.

Plug in your skills

What you'll bring to the role:

• Deep HubSpot expertise (Sales Hub, Marketing Hub, Service Hub; Operations Hub a plus)
• Proven experience implementing and scaling HubSpot in mid‑market or enterprise environments
• Strong workflow automation and process design experience within HubSpot
• Data management expertise (imports, mapping, deduplication, cleansing, governance)
• Analytical mindset with ability to design and interpret dashboards and performance reports
• Strong stakeholder management and communication skills
• Experience delivering training and driving CRM adoption
• Experience managing HubSpot integrations (native or API‑based).

Even better, but not essential, if you have

• HubSpot certifications (Solutions Architecture, Marketing Software, Sales Hub Implementation)
• Experience with HubSpot Operations Hub, advanced data sync, and custom workflows
• Familiarity with APIs or iPaaS tools (Zapier, Workato, Tray.io)
• Experience embedding AI into HubSpot workflows (forecasting, QA, content generation)
• Background in consultancy (requirements gathering, workshops, structured delivery)
• Change management or CRM adoption program experience.

Perks that spark joy

• Access for you and up to 5 family/friends to the 'UnMind' wellbeing platform
• Flexible hybrid working model
• Work abroad for up to 20 days per year
• Salary Sacrifice EV Scheme and free Pod Point
• Family & friend discount scheme
• 25 days holiday (plus Bank Holidays)
• Very generous parental and family leave
• Pension scheme with a 4.5% matched contribution
• Eyecare scheme
• Life insurance covering up to 4x your annual salary
• Virtual GP provided by HealthHero
• Employee Assistance Program
• Free Mortgage Advice
• Discounted Gym Memberships
• Cycle2Work Scheme

Important Information

You must have the legal right to work in the UK. We celebrate diversity and encourage applications from all backgrounds. Your privacy is important to us; all information shared will be handled according to our Candidate Privacy Notice.

Good luck, and speak soon!