Hub Compliance Manager

The Norwich BioScience Institutes; Norwich; On-site; GBP 36,000 - 45,000; Full time

Job summary

A renowned biosciences partnership in Norwich seeks a Facilities Hub Compliance Manager to oversee compliance across engineering systems. The ideal candidate should have relevant qualifications in building systems and health & safety, along with practical experience in auditing and compliance management. This full-time role offers a salary range of £36,000 to £44,500 per annum depending on qualifications and experience. Join a supportive environment dedicated to bioscience innovation.

Benefits

Competitive salary

Supportive work environment

Opportunities for professional development

Qualifications

• Relevant professional/technical qualification required.
• Membership in professional bodies is essential.
• Experience in compliance systems and auditing is essential.

Responsibilities

• Lead technical management of compliance for engineering systems.
• Conduct internal compliance audits and address performance risks.
• Provide training and maintain compliance documentation.

Skills

Compliance leadership

Technical management

Auditing

Communication

Problem-solving

Education

Degree in building systems or related field

Health & Safety qualifications (e.g., IOSH, NEBOSH)

Tools

SFG20 compliance standards

ISO management systems

Job description

Overview

The NBI Partnership (NBIP) provides non-scientific services to research institutes based on the Norwich Research Park, a globally recognised centre for bioscience innovation. The park is home to leading research institutes including the John Innes Centre (JIC), Quadram Institute Bioscience (QIB), Earlham Institute (EI), and The Sainsbury Laboratory (TSL). NBIP provides facilities management (FM) services to the JIC, TSL and EI estates and buildings.

The Facilities Hub Compliance Manager is responsible for leading, auditing, reviewing, and improving statutory, mandatory, and regulatory compliance across NBIP’s engineering and infrastructure systems. Acting as the focal point for compliance matters, the role ensures technical management, improvement, and reporting frameworks are in place to demonstrate appropriate stewardship and adherence to regulatory standards. The role involves providing technical advice, maintaining oversight of compliance systems, and collaborating with project teams, service managers, and external stakeholders. The Facilities Hub Compliance Manager also oversees authorisation, permitting, and quality control procedures, while driving improvements in building services compliance, infrastructure systems, and operational standards.

Key Relationships

Internal: Estates Engineers, Service Managers, Project Teams, Sustainability Managers, Finance Representatives.
External: Head of FM, Deputy Head of FM, Maintenance Operations, Support Services Manager, Energy and Environmental Manager, Transformation Manager, Head of HESQA, Operational and Lab Managers, NGI Team, JIC/TSL Horticulture, Subcontractors, Buildings and Minor Works Manager, External government Agencies

Main Activities & Responsibilities

Compliance Leadership and Technical Advice

• Lead the technical management of statutory, mandatory, and regulatory compliance for engineering and infrastructure systems, including fire safety, asbestos, water hygiene, and workplace compliance.
• Deploy and operate site safety processes relating to contractors and works, including permitting, authority to work contractor re-qualification and control.
• Provide authoritative technical advice to stakeholders, ensuring compliance with current legislation and best practices.
• Act as the key liaison with the statutory insurance inspector, ensuring inspections are completed and remedial actions implemented and reported.

Auditing and Performance Monitoring

• Develop and maintain evidence-based compliance systems, ensuring robust oversight and audit schedules are in place.
• Identify and address gaps or performance risks in compliance processes, ensuring continuous improvement.
• Conduct and lead internal compliance audits, documenting findings and driving improvement programmes.

Planned Maintenance and Risk Management

• Ensure maintenance plans comprehensively deliver all statutory, mandatory, and regulatory requirements.
• Conduct risk and impact assessments on building services systems and infrastructure, mitigating potential risks.
• Oversee compliance improvement programmes, ensuring timely and effective delivery.

Documentation and Training

• Maintain accurate records of compliance documentation, evidence, and centrally held information.
• Develop and keep updated compliance-related policies, procedures, and standard operating procedures.
• Create and maintain registers of duty holders, authorising engineers, training records, and competency frameworks.
• Provide training and induction to internal teams and service providers on compliance expectations and procedures.

Project and Contract Management

• Provide technical advice on the feasibility, cost, and implementation of compliance interventions and improvement projects.
• Support engineering-related projects, ensuring alignment with specifications, design guidance and client requirements.
• Oversee service providers and contractors, ensuring compliance with safety, performance, and quality standards.

Incident Management and Reporting

• Manage building-related incidents, conducting fault investigations and preparing detailed reports.
• Support the Estates team with complex analyses to inform future engineering and maintenance strategies.
• Prepare high-level management reports on compliance performance, progress, and recommendations.

As agreed with the line manager, any other duties commensurate with the nature of the post.

Person Profile

Education & Qualifications

• Requirement Essential — Relevant professional/technical qualification (e.g., degree in building systems, building maintenance, surveying, health and safety quality assurance).
• Membership Essential — Membership in professional bodies (e.g., IOSH, IEMA, IWFM, IET).
• Self-development Essential — Evidence of ongoing self-development and training.
• Health & Safety Essential — Recognised Health & Safety qualifications (e.g., IOSH or NEBOSH).
• Auditor Training Essential — Auditor training and familiarity with ISO accreditation and management systems (e.g., 9001, 14001, 45001, LEAF).

Specialist Knowledge & Skills

• Requirement Essential — Experience in using business systems and building compliance systems, with excellent knowledge of SFG20, building regulations, and codes.
• PUWER/LOLER Essential — Excellent knowledge of PUWER, LOLER and L*8 regulations and guidance.
• Planning & Analysis Essential — Excellent planning, problem-solving, and negotiation skills; strong analytical skills to interpret complex technical documentation.
• Specifications Essential — Ability to draft specifications, drawings, and service standards.
• Communication Essential — Strong communication and presentation skills, with high proficiency in MS Office and MS BI reporting tools.
  Desirable

• Practical Experience Essential — Practical experience and technical expertise in mechanical and/or electrical engineering, with a focus on compliance.
• Audits & Inspections Essential — Proven ability to conduct audits, surveys, inspections, and risk assessments.
• Estate Knowledge Essential — Knowledge of complex engineering and fabric infrastructure across a diverse estate.
• H&S & Sustainability Essential — Familiarity with Health & Safety legislation and sustainability practices, including energy conservation.
• Experience Desirable — Experience working in a scientific research establishment.

Interpersonal & Communication Skills

• Requirement Essential — Good communication skills, both written and verbal.
• Teamwork Essential — Good interpersonal skills, with the ability to work well as part of a team.

Additional Requirements

• Attention to detail Essential
• Equality & Diversity Essential
• Values Essential — Willingness to embrace the expected values and behaviours of all staff at the Partnership, ensuring it is a great place to work.
• Confidentiality Essential
• Flexible Essential — Willingness to work outside standard working hours when required.

Who We Are

NBI Partnership

The NBI Partnership provides non-scientific services to the John Innes Centre (JIC), Quadram Institute Bioscience (QIB), Earlham Institute (EI) and The Sainsbury Laboratory (TSL). All of these organisations carry out scientific research funded by the UK Government, European Union, Charitable and Industrial Sponsors. The Partnership employs around 140 staff to cater for the needs of approximately 1100 Research Staff, Students and Visiting Scientists who are all located on the Norwich Research Park.

The John Innes Centre, Quadram Institute Bioscience, the Earlham Institute and The Sainsbury Laboratory are registered charities (Nos. 223852, 1058499, 1136213 and 106550) and are Equal Opportunity Employers.

The Hub Compliance Manager
The Norwich Bioscience Institutes Partnership (NBIP) has an exciting opportunity for a Hub Compliance Manager to join their busy Facilities department.

Background
The Norwich Bioscience Institutes support a cluster of internationally renowned research organisations, working to tackle major challenges of the 21st Century – the sustainability of our environment, our food supplies and healthy ageing.

The role
The Facilities Hub Compliance Manager is responsible for leading, auditing, reviewing, and improving statutory, mandatory, and regulatory compliance across NBIP’s engineering and infrastructure systems. Acting as the focal point for compliance matters, the role ensures technical management, improvement, and reporting frameworks are in place to demonstrate appropriate stewardship and adherence to regulatory standards.

The ideal candidate
The ideal candidate will have a relevant professional/technical qualification (e.g., degree in building systems, building maintenance, surveying, health and safety quality assurance) and a recognised Health & Safety qualifications (e.g., IOSH or NEBOSH).

They will have experience in using Business Systems and building compliance systems, with excellent knowledge of SFG20, building regulations, and codes as well as excellent knowledge of PUWER, LOLER and L*8 regulations and guidance.

Practical Experience
Practical experience and technical expertise in mechanical and/or electrical engineering, with a focus on compliance is required, as is proven ability to conduct audits, surveys, inspections, and risk assessments.

Additional information
Salary on appointment will be within the range £36,000 to £44,500 per annum depending on qualifications and experience. This is a full-time post offered on an indefinite basis. For further information and details of how to apply, please visit our website http://jobs.nbi.ac.uk/ or contact the Human Resources team on 01603 450814 or [e-mail] quoting reference 1004904. This role meets the criteria for a visa application, and we encourage all qualified candidates to apply. Please contact the Human Resources Team if you have any questions regarding your application or visa options.

The NBI Partnership is an equal opportunities and disability confident employer. We are committed to attracting, recruiting and retaining the best talent, and welcome all applications.

The closing date for applications will be xxxxxxxxxxx.