HR Support Analyst

Devon County Council; Devon and Torbay; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A local authority in the UK is seeking two HR Support Analysts for fixed-term contracts to support maternity cover. This full-time role involves managing HR system projects, configuring applications, and delivering training while ensuring data quality and user engagement. Candidates should have strong HR systems experience, project management skills, and excellent communication abilities. The role offers a flexible working environment, a competitive benefits package, and enhances the Council's People Strategy.

Benefits

26 days annual leave

Local Government Pension Scheme

Employee Assistance Programme

Flexible working options

Discounts from local retailers

Qualifications

• Proven experience in HR systems configuration and management.
• Strong project management skills and the ability to deliver to tight deadlines.
• Excellent communication and stakeholder engagement abilities.
• Ability to analyse data and present insights for evidence‑based decisions.
• A passion for digital engagement and improving user experience.

Responsibilities

• Managing and delivering projects and work packages linked to HR system development.
• Configuring and maintaining HR applications, ensuring compliance with change control processes.
• Managing complex system incidents and working with suppliers to resolve technical issues.
• Delivering training courses and designing guides to support system use.
• Promoting system engagement through meetings and tailored communications.
• Evaluating system usage and driving improvements based on feedback.
• Analysing and presenting workforce data to inform service improvements.

Skills

HR systems configuration

Project management

Communication

Stakeholder engagement

Data analysis

Tools

Power BI

Job description

2 x Fixed Term 12 Month Contracts – Maternity Cover (Full Time 37 hours per week)

HR Support Analyst – Join Our People & Culture Team

Are you passionate about HR technology and driving digital engagement? We’re looking for two enthusiastic HR Analysts to join our HR Support Services Team on a 12-month fixed‑term basis to cover maternity leave. These roles are key to ensuring our HR systems run smoothly and support our People Strategy.

What’s at the heart of this role?

Project delivery, insight, and engagement. You’ll manage and deliver work packages and projects linked to system development, working to tight deadlines and balancing competing priorities.

You’ll use data and insights to inform evidence‑based decision‑making, translating complex information into clear workforce improvements.

Strong communication and networking skills are essential, as you’ll engage stakeholders across the Council and external partners, promoting our systems and driving digital adoption.

If you’re passionate about improving user experience, influencing change, and delivering impactful projects, we’ll support you every step of the way.

What will you be doing?

• Managing and delivering projects and work packages linked to HR system development.
• Configuring and maintaining our suite of HR applications, ensuring compliance with change control processes.
• Managing complex system incidents and working with suppliers to resolve technical issues.
• Delivering training courses to managers and end users, designing guides and videos to support system use.
• Promoting system engagement through meetings, forums, and tailored communications.
• Evaluating system usage and data quality, driving improvements and recommendations through engagement and feedback.
• Analysing and presenting workforce data using tools like Power BI to inform service improvements.

You’ll work closely with the HR Systems Manager and colleagues across People & Culture to deliver our People Strategy, whilst fostering an innovative and inclusive environment, putting user engagement and evidence‑based decision‑making at the heart of what we do.

Working arrangements

This role offers hybrid working options; however you will be required to attend the office for a minimum of two working days per week to collaborate with colleagues and support key activities.

What’s in it for you?

Working for Devon County Council comes with a fantastic benefits package, including:

• 26 days annual leave (plus Bank Holidays), increasing with service.
• Membership of the Local Government Pension Scheme.
• Employee Assistance Programme – confidential support available 24 / 7.
• Flexible working options, including home‑working (subject to role requirements).
• Discounts from local and high‑street retailers through the Devon Discounts scheme.

Is this the role for you?

If you have:

• Proven experience in HR systems configuration and management,
• Strong project management skills and the ability to deliver to tight deadlines,
• Excellent communication and stakeholder engagement abilities,
• Ability to analyse data and present insights for evidence‑based decisions,
• A passion for digital engagement and improving user experience…

…then this is a fantastic opportunity to join us!