HR Operations Partner (FTC)

SquareTrade; Greater London; Hybrid; GBP 60,000 - 80,000; Part time

Job summary

A dynamic technology company is looking for an HR Operations Partner to deliver efficient HR services throughout the employee lifecycle. This role is pivotal for ensuring data integrity and compliance within HR. The ideal candidate will have EMEA payroll experience and at least five years in HR operations, alongside expertise in HR systems. This position follows a hybrid working model (3 days in the office, 2 from home) and is offered on a contract basis.

Qualifications

• Experience in HR operations or HR generalist roles.
• Solid understanding of employment legislation and HR best practices.
• High level of integrity, confidentiality, and professionalism.

Responsibilities

• Serve as primary contact for HR operational matters.
• Ensure smooth execution of HR processes including onboarding and offboarding.
• Support implementation and maintenance of HR systems.

Skills

EMEA payroll experience

Strong knowledge of HR systems and tools

Exceptional organisational skills

High level of proficiency in Microsoft Excel

Excellent communication skills

Familiarity with data privacy regulations

Education

CIPD Level 5 / 7

5 years of experience in HR operations

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Overview

The HR Operations Partner plays a critical role in delivering efficient, accurate, and compliant HR services that support the full employee lifecycle. This role is responsible for ensuring the smooth execution of core HR processes, maintaining data integrity across HR systems, and driving operational excellence within the HR function. By acting as a central point of coordination for HR operations, the HR Operations Partner enables the broader HR team to deliver on strategic initiatives while ensuring a consistent and positive employee experience.

Serve as the primary point of contact for HR operational matters, ensuring smooth execution of HR processes including onboarding, offboarding, employee changes, and HRIS updates.

Maintain accurate and up-to-date employee records in accordance with legal requirements and company policies.

Partner with payroll, finance, and other cross-functional teams to ensure data accuracy and timely processing of employee information.

Support the implementation, maintenance, and optimisation of HR systems (e.g. HRIS, performance management, time tracking).

Assist with HR compliance initiatives including audits, policy reviews, and employment law updates.

Develop and refine HR processes and standard operating procedures to improve efficiency and service delivery.

Generate reports and analytics for workforce metrics, headcount tracking, and compliance purposes.

Act as a trusted advisor to managers and employees on HR operational policies and procedures.

Coordinate and support employee engagement programs, recognition initiatives, and internal communications in close collaboration with the HRBP team.

Responsibilities

• Serve as the primary contact for HR operational matters and ensure smooth execution of HR processes including onboarding, offboarding, employee changes, and HRIS updates.
• Maintain accurate, up-to-date employee records in compliance with legal requirements and company policies.
• Partner with payroll, finance, and cross-functional teams to ensure data accuracy and timely processing of employee information.
• Support implementation, maintenance, and optimisation of HR systems (e.g., HRIS, performance management, time tracking).
• Assist with HR compliance initiatives including audits, policy reviews, and employment law updates.
• Develop and refine HR processes and standard operating procedures to improve efficiency and service delivery.
• Generate reports and analytics for workforce metrics, headcount tracking, and compliance purposes.
• Advise managers and employees on HR operational policies and procedures.
• Coordinate and support employee engagement programs, recognition initiatives, and internal communications with the HRBP team.

Qualifications

• EMEA payroll experience
• 5 years of experience in HR operations or HR generalist roles
• CIPD Level 5 / 7
• Strong knowledge of HR systems and tools
• Solid understanding of employment legislation and HR best practices
• Exceptional organisational skills and attention to detail
• High level of proficiency in Microsoft Excel
• Solid skills in Microsoft Word and PowerPoint
• High level of integrity, confidentiality, and professionalism
• Excellent communication and interpersonal skills
• Experience in a fast-paced, high-growth or global environment
• Familiarity with data privacy regulations and global HR operations
• Experience with payroll is an advantage
• Experience working in multiple European geographies, especially Spain, Belgium, Norway, and the UK, is an advantage

Additional Information

• We work in a hybrid model: 3 days in the office, 2 days from home.
• All your information will be kept confidential according to EEO guidelines.
• Team: This is an Equal Opportunity Employer.
• Remote Work: No
• Employment Type: Contract