HR Operations Manager

PSPS; Spalding; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A Local Authority Trading Company in Spalding is seeking an HR Operations Manager to lead a high-performing team and optimize HR systems. The successful candidate will have strong leadership skills, manage complex HR operations, and drive improvements in service delivery. Benefits include a Local Government Pension Scheme, 26 days annual leave plus bank holidays, and a hybrid working model. Join a collaborative culture focused on customer improvements and HR excellence.

Benefits

Local Government Pension Scheme

26 days annual leave plus bank holidays

Wellbeing Support and Guidance

Career progression

Qualifications

• Proven experience in managing HR operations in a complex environment.
• Strong leadership and coaching skills.
• Expertise in HR systems, data analytics, and compliance.

Responsibilities

• Lead and develop an efficient, compliant, and customer-focused HR Operations service.
• Oversee HR systems and reporting.
• Drive improvements that enhance service delivery.

Skills

Leadership and coaching

Data analytics

HR systems expertise

Compliance management

Education

CIPD qualification or equivalent experience

Job description

Join a collaborative and forward-thinking HR team where innovation and partnership drive success.

Following internal promotion we now have an opportunity for our next HR Operations manager. In this role you'll lead a high performing team, optimise HR systems and deliver measurable improvements across our company and partnership councils. You may hold a CIPD qualification or equivalent experience but will need a proven track record in managing complex HR Operations. This is an exciting opportunity to shape HR operations in an environment where ideas are welcomed, teamwork drives success, and person centred processes are at the heart of everything we do.

In this role, you will lead and develop an efficient, compliant and customer focused HR Operations service, oversee HR systems and reporting, and drive improvements that enhance service delivery. You will work closely with internal teams and clients, building strong stakeholder relationships to ensure effective collaboration and shared success. Your focus will include championing self‑service solutions, improving processes, and maintaining robust governance and compliance.

We are seeking someone with proven experience managing HR operations in a complex or multi‑entity environment, with strong leadership and coaching skills, and expertise in HR systems, data analytics, and compliance.

If you thrive in a collaborative culture and have a talent for customer improvements, we’d love to hear from you!

Who we are

PSPS (Public Sector Partnership Services) is a Local Authority Trading Company (LATCo) which is wholly owned by East Lindsey District Council, South Holland District Council and Boston Borough Council. The Company provides a range of services including Human Resources & Payroll, Financial Services, Procurement & Contracts, ICT (Information and Communications Technology) & Digital, Customer Contact, Revenues & Benefits, Health & Safety, and a range of Corporate Support services.

Company culture and Benefits

At PSPS, we are driven by a clear mission: “Together, we will provide high-quality professional services, achieving outstanding performance, satisfaction, and confidence for our customers, communities, and colleagues.”

We pride ourselves on our vibrant and inclusive culture. Our award‑winning teams enjoy a variety of events throughout the year, including:

• All‑In Days, Leadership Days & Team Away Days: Opportunities for growth and bonding.
• Annual Awards Night: Celebrating our achievements.
• Staff Briefings: Keeping everyone informed and engaged.
• Early Careers Programme & Buddy Scheme: Supporting new and Entry level talent.

What do I get in return?

• Local Government Pension Scheme
• Annual leave‑ Enjoy 26 days plus bank holidays
• Hybrid working
• Wellbeing Support, Advice and Guidance
• Employee Benefits platform
• Employment policies
• Career progression

PSPS is an equal opportunities employer and a Disability Confident employer