HR Operations Coordinator

Vanguard; Manchester; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading investment firm in Manchester is seeking an HR Operations Coordinator to deliver exceptional HR support across Europe. This role involves managing HR operations processes, providing support to crew members, and ensuring compliance with HR policies. The ideal candidate has prior experience in HR operations and a keen focus on process optimization. This position offers a hybrid work model requiring office attendance from Tuesday to Thursday.

Qualifications

• Previous experience in HR Operations is required.
• Ability to handle sensitive data with professionalism.
• Must demonstrate a proactive and positive attitude.

Responsibilities

• Provide front line support to HR leaders and crew.
• Manage maternity, parental, and sick leave processes.
• Ensure connectivity between compliance, payroll, and mobility.
• Oversee candidate onboarding processes.
• Troubleshoot interview scheduling challenges.

Skills

Knowledge of HR policies

Attention to detail

Process optimization

Proactivity

Job description

We’re looking for an organised and proactive HR Operations Coordinator to deliver exceptional HR support across Europe. You’ll play a key role in ensuring a seamless experience for crew members, managing end-to-end HR operations processes and partnering with stakeholders to drive operational excellence. As a key member of the team, you will leverage your previous experiences and your passion for delivery to drive phenomenal outcomes.

About Vanguard

Vanguard is an investment company unlike any other. It was founded by Jack Bogle in the US in 1975 on a simple but revolutionary idea : that an investment company should manage its funds solely in the interests of its clients. Jack helped bring investing to the masses with the index fund. Index funds do not pick individual shares or bonds to beat the market. They track the performance of the entire market. Or as Jack put it, "Don't look for the needle in the haystack. Just buy the haystack!". We have stood for low-cost, uncomplicated investing ever since. Over the last 50 years people have come round to our way of thinking and more than 50 million investors worldwide now trust us with their money.

In this role, you will

• Provide front line support to leaders and crew with all HR-related questions and issues
• Manage end-to-end processes for maternity, parental, adoption, and sick leave. Liaise with stakeholders, respond to queries, update Workday accurately, and support flexible working requests
• Work with a broad range of teams to ensure connectivity between compliance, payroll and mobility processes (as examples)
• Manage candidate onboarding process including contract generation, background screening, identity checks, entering candidate data to Workday, and issuing new joiner notifications
• Support new hires through the onboarding journey

Support new hires through the onboarding journey

Applicant Management to include the scheduling of complex interviews that cannot be handled by our interview scheduling tool, Paradox. Troubleshoot issues in Paradox and respond to candidate requests

What it takes

• A proactive and positive individual with a knowledge of HR policies, processes and operations
• Previous experience in and a passion for HR Operations
• Professional approach with strong attention to detail. The role will require you to work with sensitive data
• Continued focus on process optimization

Vanguard is not offering sponsorship for this position

This is a hybrid position and would require you to work in the office Tuesday-Thursday

Why Vanguard?

Vanguard is a different kind of investment company. It was founded in the United States in 1975 on a simple but revolutionary idea : that an investment company should manage its funds solely in the interests of its clients.

This is a philosophy that has helped millions of people around the world to achieve their goals with low-cost, uncomplicated investments.

It's what we stand for : value to investors.

Inclusion Statement

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement : “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose : to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

Our commitment to equal employment opportunity

Vanguard is an equal opportunity employer. Vanguard is committed to providing all crew members a working environment that is free from discrimination, prejudice and bias. Through this Equal Employment Opportunity (EEO) Policy, Vanguard reaffirms its commitment to equal employment opportunity for all applicants and crew members without regard to race, color, national origin or ancestry, religion, gender, sex, sexual orientation, gender identity or expression, age, disability, marital status, veteran or military status. In addition, Vanguard prohibits discrimination based on genetic information, as well as any other characteristic protected by federal, state or local law.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Vanguard. Please [e-mail] you need assistance completing this application or to otherwise participate in the application process.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.