HR Operations Co-Ordinator

Triumph Consultants Ltd; Nettleham; On-site; GBP 30,000; Full time

Job summary

A leading consultancy in the United Kingdom is looking for an HR Operations Co-ordinator to support the HR Operations Team. This role involves delivering effective HR support, assisting with formal HR processes, and maintaining records across HR systems. The ideal candidate should have a CIPD Level 5 qualification or equivalent HR experience. Strong communication and organisational skills are essential. This is an office-based role with a pay rate of £15.72 per hour.

Qualifications

• CIPD Level 5 qualification or equivalent HR experience.
• Experience providing first-line HR advice.
• Foundational knowledge of UK employment law and HR best practices.

Responsibilities

• Provide high-quality HR support for the organisation’s People Strategy.
• Assist with formal meetings, including disciplinary and grievance processes.
• Coordinate Occupational Health referrals and track outcomes.

Skills

First-line HR advice

Knowledge of UK employment law

Organisational skills

Attention to detail

Proficiency in Microsoft Office

Communication skills

Education

CIPD Level 5 qualification or equivalent HR experience

Tools

Microsoft Office applications

Job description

Role: HR Operations Co‑ordinator

Ref: JM BL 371330 | Pay Rate: £15.72 per hour (PAYE) | Hours: 37 per week | Contract Length: 4 months | Location: Nettleham, Lincolnshire LN2 2LT – OFFICE BASED

Overview

Our client is seeking a candidate to support the HR Operations Team in delivering a professional, effective, and consistent service across the organisation by providing detailed, knowledgeable HR support that contributes to the successful delivery of the People Strategy. The postholder will demonstrate the organisation’s values at all times and perform their role in accordance with professional standards and ethical principles expected within the HR profession.

Key Responsibilities

• Provide high‑quality, consistent HR support that contributes to the effective delivery of the organisation’s People Strategy.
• Support HR case management in line with legislation, policies, and procedures.
• Assist with preparations for formal meetings, including disciplinary, grievance, and absence‑related processes.
• Support managers in handling flexible working requests, limited duties, and workplace adjustments.
• Coordinate Occupational Health referrals and track outcomes, reviews, and follow‑up actions.
• Oversee processes related to acting‑up arrangements, internal transfers, and wider employee movements.
• Provide timely advice to managers and employees, escalating complex matters to HR Advisors or HR Business Partners where needed.
• Produce HR management information, reports, and updates for Senior Leadership Teams.
• Support investigating managers through note‑taking, meeting coordination, and administrative assistance.
• Manage shared HR inboxes, ensuring timely responses and appropriate prioritisation of work.
• Liaise with Payroll to ensure accurate and timely processing of pay updates and HR changes.
• Prepare formal correspondence and documentation to support HR Advisors and case management processes.
• Maintain accurate, up‑to‑date records across HR systems, case management tools, and HR trackers.
• Take ownership of allocated HR cases, ensuring they are progressed efficiently and in compliance with policy.
• Uphold organisational values, professional HR standards, and ethical principles at all times.
• Contribute to a safe, inclusive, and supportive working environment, with adherence to safeguarding and health & safety requirements.
• Carry out additional HR‑related duties within the general scope of the role as required.

Essential Requirements

• CIPD Level 5 qualification, currently working towards it, or equivalent HR generalist experience.
• Experience providing first‑line HR advice and guidance to managers.
• Foundational knowledge of UK employment law and HR best practice, including Flexible Working legislation, Equality Act 2010, ACAS Code of Practice.
• Experience supporting formal HR processes (e.g., disciplinary, grievance, capability, attendance management) – desirable.
• Ability to gather, analyse, and evaluate information to support decision‑making – desirable.
• Strong organisational, planning, and prioritisation skills, with the ability to manage a fast‑paced and varied workload.
• Excellent attention to detail and accuracy in all work produced.
• Proficiency in Microsoft Office applications, including Word, Excel, Teams, and SharePoint.
• Ability to build and maintain positive working relationships across all levels of the organisation.
• Strong communication and interpersonal skills, with a proactive and collaborative approach.
• Willingness to travel to other organisational sites when required.
• Commitment to continuous professional development in HR and employment law.
• Demonstrated commitment to Equality, Diversity, and Inclusion, safeguarding, and health & safety responsibilities.