Who we are
The HR Manager (HQ & Projects) will provide operational HR support to the PrimeFlight UK team based in London; and lead on a wide range of HR projects inducing business improvement initiatives, HR transformation & change projects, acquisition integration, harmonization and IR/ER projects. This is a unique opportunity to contribute to HR projects while supporting the management of Business-as- usual (BAU) activities to drive operational excellence. This role will play a key part in delivering HR transformation initiatives in a rapidly growing business, collaborating closely with the operational business to make a real difference. Responsible for identifying, developing and implementing innovative people projects that improve employee engagement, organisational performance and effectively support strategic priorities, mission and values. As well as providing governance and management of the HR projects, this role will have a very hands-on approach to implement and fully deliver those projects. Personality and a pro-active, can-do attitude are key to success, coupled with our core behaviours of integrity, professionalism and teamwork; that will develop the PrimeFlight – Airport Operations employer brand through trust and authenticity.
Your tasks
- Play a crucial role in providing HR support for contract tenders and support M&A activities across the UK within the non-fuel business including due diligence, consultation, TUPE transfers and integration delivery
- Provide expert guidance and actively manage restructures, acquisitions, TUPE and redundancies programs across the business
- Actively support with post-acquisition business integration and harmonisation initiatives within a unionised environment
- Introduce a grading system for key operational roles working with the operational business manager, H&S and training team in collaboration with the unions
- Introduce performance evaluations for all roles, including operational roles, across the business working with the regional HR Managers and operational teams; and implement a succession planning process on a regional and company wide basis
- Play a key role in supporting annual HR activities including pay reviews, bonus, insurance renewals, benefit reviews providing data analytics and reporting
- Develop a suite of HR KPIs / metrics to improve HR analytics and decision making and to measure the effectiveness of ER initiatives including absenteeism, employee turnover, overtime rates, and provide reports on ER activity to senior leadership
- Be the main point of contact for all people data analysis requests, and deliver monthly KPI reports
- Develop a suite of aligned HR policies and procedures harmonised across a number of different legal entities /businesses that are aligned with the company’s core values and fully compliant with changing legislation. Understand the implicants of any changes and actively participate in consultations with employees and unions regarding proposed changes
- Produce standard operating procedures (SOPs), process maps, forms and templates
- Implement and drive process change and automation, identifying technologies and automation to deliver lean / productive solutions within the business including T&A systems
- Act as the HR Manager for the PrimeFlight Non-Fuel HQ / Functional team delivering end to end HR support services
- Develop a HR SharePoint in line with model in place in parent company
- Build and maintain positive working relationships with employees, managers, and trade unions to support the delivery of key operational projects into the business
- Deliver pragmatic HR solutions that are both commercial and operational aligned to the business strategy, and fully compliant with company policy and law
- Implement PMO governance frameworks, ensuring that HR projects are delivered on time, within scope and on budget
- Maintain project documentation where appropriate including reports, risk register and tracking mechanisms
- Adhere to safety policies and practices, ensuring all change activities support a safe and just working culture
- Champion the development of a performance culture
- Be our ambassador, representing PrimeFlight in a professional and brand-aligned manner, reflecting our values and business strategy and represent the HR department consistently and with professionalism