HR Manager

360 TALENT LONDON; Greater London; On-site; GBP 50,000 - 65,000; Full time

Job summary

A luxury heritage lifestyle company is looking for an experienced HR Manager to oversee HR and Talent activities across its UK retail operations. This role requires strategic partnership combined with hands-on HR delivery, ensuring effective recruitment and talent management. The ideal candidate will have over 5 years of HR experience, preferably in retail or luxury settings, alongside a bachelor's degree. Responsibilities include managing full-cycle recruitment, enhancing talent acquisition, and supporting employee engagement initiatives.

Qualifications

• 5+ years' experience in Human Resources.
• Experience in retail or a luxury environment.
• Ability to improve talent acquisition strategies.

Responsibilities

• Own full-cycle recruitment for UK stores and concessions.
• Build talent pipelines for key store roles.
• Partner with Store Managers on recruitment capability.

Skills

Talent acquisition strategies

Strong communications skills

Critical thinking

Organisational skills

Attention to detail

Education

Bachelor's degree or relevant experience

CIPD Qualification or equivalent

Job description

HR Manager - Luxury Heritage Lifestyle House - Salary up to £65,000

About

Luxury Heritage Fashion & Lifestyle House. Renowned for high quality craftsmanship and excellence.

We are seeking an experienced and commercially minded HR Manager to oversee all HR and Talent activity across our UK retail operations, including standalone stores and concessions. This role combines strategic partnership with hands‑on HR delivery, ensuring we attract, develop, and retain exceptional talent that reflects our brand's luxury standards.

Responsibilities

• Own full-cycle recruitment for UK stores and concessions, from forecasting to onboarding.
• Build strong talent pipelines for key store roles and seasonal hiring.
• Partner with Store Managers to improve recruitment capability and interview standards.
• Serve as the main HR point of contact for all UK retail stores and concessions.
• Partner with Retail Operations to deliver people plans aligned with commercial priorities.
• Provide coaching, guidance, and challenge to Store Managers and Area Managers on HR matters.
• Support employee engagement initiatives and drive a culture of service excellence and brand values.
• Lead and manage ER cases (performance, conduct, capability, grievance) end-to-end, ensuring timely, fair, and compliant outcomes.
• Ensure all HR policies and processes meet UK employment legislation and brand standards.
• Manage relationships with recruitment partners where applicable.

Qualifications

• Bachelor's degree or relevant experience, preferable CIPD Qualification or equivalent
• 5+ years' experience in Human Resources
• Experience in retail or a luxury environment
• Strong recruiting and demonstrated ability to improve talent acquisition strategies
• Demonstrated expertise training managers and employees
• Strong organisational, critical thinking and communications skills
• Attention to detail and good judgement