HR Local Shared Services support (UK)

Capgemini; Nairn; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A global technology consultancy is looking for a Junior HR Processor to support HR operations in a fast-paced environment. This hybrid role involves processing employee requests and collaborating with HR teams to maintain service excellence. The ideal candidate should have entry-level HR experience, strong attention to detail, and proficiency in Microsoft Office. Join a diverse team dedicated to employee wellbeing and ethical business practices.

Qualifications

• Strong attention to detail and commitment to data accuracy.

Responsibilities

• Process employee lifecycle transactions including onboarding, changes, and offboarding.
• Respond to employee and manager queries via the HR ticketing system, ensuring timely resolution.
• Assist with routine audits and compliance checks across HR processes.

Skills

Communication

Organisation

Teamwork

Problem-Solving

Tech Savvy

Education

Entry-level HR experience or relevant administrative background

Basic understanding of HR processes and UK employment practices

Tools

Microsoft Office (Excel, Word, Outlook)

Job description

About the job

Are you looking to start or grow your career in HR? We're offering an exciting opportunity for a detail-oriented and proactive individual to join our Local Shared Services team as a Junior HR Processor. This role is ideal for someone who enjoys working in a fast-paced environment and is passionate about delivering high-quality HR support across a wide range of processes.

You'll play a key role in supporting day-to-day HR operations, ensuring accurate and timely processing of employee requests, data updates, and documentation. Working closely with the HR Manager and wider team, you'll help maintain service excellence and contribute to continuous improvement initiatives.

Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service).

Your role

HR Administration

• Process employee lifecycle transactions including onboarding, changes, and offboarding.
• Maintain accurate employee records in HR systems and ensure data integrity.
• Prepare and issue HR documentation.

Ticket Management

• Respond to employee and manager queries via the HR ticketing system, ensuring timely resolution and escalation where needed.
• Support ticket quality by following standard operating procedures and flagging inconsistencies.

Process Support

• Assist with routine audits and compliance checks across HR processes.
• Help update and maintain process documentation, work instructions, and templates.
• Support the implementation of new or updated HR processes and systems.

Collaboration

• Work closely with HR Business Partners, Payroll, and the GSS team in India to ensure smooth service delivery.
• Participate in team meetings and contribute to knowledge-sharing and improvement initiatives.

Systems & Reporting

• Use HRIS tools to manage employee data and generate reports.
• Support data collection and analysis for HR metrics and dashboards.

You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone.

Your skills and experience

Qualifications & Experience:

• Entry-level HR experience or relevant administrative background.
• Basic understanding of HR processes and UK employment practices.
• Strong attention to detail and commitment to data accuracy.
• Proficiency in Microsoft Office (Excel, Word, Outlook).

Skills:

• Communication: Clear and professional written and verbal communication.
• Organisation: Ability to manage multiple tasks and meet deadlines.
• Teamwork: Collaborative approach and willingness to support others.
• Problem-Solving: Proactive mindset with a focus on service quality.
• Tech Savvy: Comfortable using HR systems and learning new tools.

Your security clearance

What does 'Get The Future You Want' mean for you?

You'd be joining an accredited Great Place to Work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce as a critical component for us to achieve our organisational ambitions. We have trained "Mental Health Champions" across each of our business areas and have invested in wellbeing apps such as Thrive and Peppy. You will be joining one of the world’s most ethical companies, as recognised by Ethisphere for 12 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.

Capgemini. Get The Future you want

Why you should consider Capgemini

Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It’s why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini

Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.

Get The Future You Want | www.capgemini.com