HR Associate (Shared Services)

Wayfair LLC,; City of Westminster; On-site; GBP 32,000 - 36,000; Full time

Job summary

A global e-commerce company is seeking a Human Resources Associate to support HR functions across EU & Asia locations. The role involves managing employee relations, audits, onboarding, and benefits administration. Ideal candidates should have a Bachelor's in HR Management or equivalent, alongside experience in HR Generalist roles. The dynamic environment demands adaptability and strong communication skills. This position offers a competitive salary range of £32,000 – £35,500 and various employee benefits including medical care and discounts.

Benefits

Employee Discount

Private Medical Care

Dental Care

Gym Membership Reimbursement

Tuition Reimbursement

25 Days Starting Holiday

Pension

Cycle to Work scheme

Qualifications

• Experience in a dedicated HR Generalist Shared Services or HRIS role preferred.
• Outstanding interpersonal verbal and written communication skills.
• Comfortable adapting to change in a fast-paced environment.

Responsibilities

• Support EU & Asia HR teams with employee relations requests.
• Conduct training on processing requests.
• Audit and maintain accuracy of employee records.

Skills

Interpersonal skills

Communication skills

Ability to adapt to change

Education

Bachelor’s degree in Human Resources Management or related field

Job description

Overview

Wayfair is seeking a Human Resources Associate for our Shared Services function supporting all of our Europe & Asia locations. As a member of the Human Resources Team you will impact the lives of every Wayfair team member through benefits administration, processing of employee‑focused policies, new employee onboarding and general support throughout the employee life cycle. The Human Resources team makes sure the fun, hardworking and innovative culture of Wayfair are constants in the work lives of our employees.

Responsibilities

What You’ll Do:

• Support our EU & Asia Business and HR teams across various corporate & warehouse sites to process employee relations requests, leave requests, administer benefits, generate and amend employee contracts.
• Conduct trainings relating to best practices for processing requests.
• Support org and structural changes ensuring consistency & speed.
• Audit and maintain accuracy of employee records using various HRIS systems.
• Support new‑hire onboarding process and iterate to drive the best experience focusing on speed & accuracy of processing.
• Support performance management activities particularly with reporting employee data.
• Assist with executing change management & communication strategies as HR Shared Services processes evolve.

Qualifications

• Experience in a dedicated HR Generalist Shared Services or HRIS role preferred.
• Bachelor’s degree in Human Resources Management or related field preferred, or equivalent experience.
• Ability to effectively and respectfully partner with individuals at varying levels within an organization.
• Comfortable adapting to change in a fast‑paced, dynamic and sometimes ambiguous environment.
• Outstanding interpersonal verbal and written communication skills.

EEO Statement

Wayfair is a proud equal‑opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information or any other legally protected characteristic. Your personal data is processed in accordance with our Candidate Privacy Notice. If you have any questions or wish to exercise your rights under applicable privacy and data protection laws please contact us at [contact info].

Benefits

• Employee Discount
• Private Medical Care
• Dental Care
• Gym Membership Reimbursement
• Tuition Reimbursement
• 25 Days Starting Holiday
• Bank Holidays (with tenure increases)
• Pension
• Cycle to Work scheme
• and more.

Salary

The salary range for this position is 32,000 – 35,500 per annum; however the base salary offered may vary depending on location, job‑related knowledge, skills and experience.

About Wayfair

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or in our warehouses or offices throughout the world we’re reinventing the way people shop for their homes. Through our commitment to industry‑leading technology and creative problem‑solving we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning and dynamic challenges, you’ll find amazing career opportunities knocking. No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk‑takers and trailblazers who celebrate our differences and know that our unique perspectives make us stronger, smarter and well‑positioned for success.