HR and L&D Specialist

JACOBS DOUWE EGBERTS; Maidenhead; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global coffee and tea company is seeking an experienced HR Administrator in Maidenhead, UK. The role involves managing HR processes, maintaining HR systems (SuccessFactors), and supporting talent and development initiatives. Ideal candidates will have HR administration experience, strong attention to detail, and knowledge of HR policies. The company values administrative excellence and provides a collaborative environment for growth and development.

Qualifications

• Experience in HR administration with strong attention to detail.
• Ability to provide advice on HR policies and procedures.
• Familiarity with HR systems and strong learning aptitude.

Responsibilities

• Manage HR administration for starters, leavers, and changes.
• Maintain HCM data in the SuccessFactors Employee Central database.
• Support talent and development programmes and processes.

Skills

HR administration experience

Attention to detail

Knowledge of HR policies

Good IT skills

Process driven

Positive outlook

Tools

SAP/SuccessFactors

ADP iHCM2 Payroll

Job description

At JDE we are proud of our passionate and driven associates who challenge the status quo and pursue mastery in everything they do. Our goal is simple and ambitious – JACOBS DOUWE EGBERTS: A coffee for everyone in the UK/I. Working with us means you’ll be making an impact in a fast-paced, collaborative environment. We work as a team, celebrating success and support one another. Our associates work with a diverse group of like-minded people in an innovative environment committed to doing the right thing across the globe. Your achievements here will get noticed.

Jacobs Douwe Egberts is a global coffee & tea company, serving consumers in more than 80 countries through iconic brands including: TASSIMO, L'OR, DOUWE EGBERTS, KENCO, PRET & ILLY

Job Description

You’ll be split between both HR Shared Services and Talent and Development:

The HR Shared Services part of the role supports all associate administration across the UK&I Business Units and the broader HR team. The role will own the starters, leavers, and changes process for associates in the JDE HCM module. They will provide comprehensive HR administration and general HR assistance to the UK&I HR team through timely, accurate completion of all HR administrative tasks. The key focus will be HCM maintenance in the SuccessFactors Employee Central database, managing the UK HR inbox with timely and supportive communication, associate administration including contracts and benefit platform updates. The KPI’s for the role are based on compliance with defined internal controls and procedures, timely turnaround of instructions, being the custodian of employee data in accordance with GDPR and HR data reporting.

The Talent and Development part of the role supports the talent and development programmes and processes in JDE. This role will be fully accountable for the SuccessFactors processes for the talent and development programmes. This role will also support the Talent and Development Manager in designing, implementing, and evaluating talent initiatives, providing guidance and support to associates at all levels to support and foster a culture of continuous learning and professional growth.

Qualifications

Must have:

• HR administration experience with the ability to demonstrate a high attention to detail and right first-time mentality.
• Knowledge of HR policies and procedures and experience of providing advice i.e. maternity policy, sickness & absence policy.
• Good IT skills including experience of HR systems, ideally SAP/SuccessFactors and ADP iHCM2 Payroll with a strong aptitude for learning new systems quickly.
• Process driven with the ability to work with ambiguity to build and evolve process for continuous improvement purposes.
• A passionate administrator who has a positive outlook and genuinely takes pride and enjoyment from administrative duties.