HR Adviser

Square Peg Associates; Borough of Rossendale; Hybrid; GBP 28,000 - 35,000; Full time

Job summary

A leading HR consultancy firm based in Rossendale is seeking an experienced HR Advisor. This role involves providing legally compliant HR and Employment Law advice to SME businesses, managing client cases, and ensuring an outstanding client experience. The ideal candidate will have a strong knowledge of HR laws, excellent communication skills, and a passion for client service. Options for full or part-time work are available, making it a flexible opportunity.

Qualifications

• Ability to handle a wide variety of HR cases.
• Build trust and rapport quickly with clients.
• Deliver outstanding client experience.

Responsibilities

• Provide clear telephone-based advice to clients on HR and Employment Law.
• Manage cases from start to resolution, ensuring a good client experience.
• Keep HR and employment law knowledge up to date.
• Review client documentation and offer constructive feedback.
• Conduct welcome and onboarding calls with new clients.

Skills

Strong working knowledge of HR and Employment Law

Excellent communication skills

Proactive and adaptable approach

Strong time management and organisational skills

Education

CIPD Level 3, 5 or 7 (or equivalent)

Job description

HR Advisor

Location: Rawtenstall (on-site with Fridays Work from Home)

Hours: 25 - 37.5 hrs per week. Full or Part Time Option.

Salary: £28,000 - £35,000 p/a (depending on experience)

This is a fantastic opportunity to join a highly regarded HR consultancy firm, based in Rossendale. We are looking for a HR Advisor to join a small team, delivering commercially focused and legally compliant HR and Employment Law advice to a wide range of clients. In this role, you’ll provide guidance and support to a wide range of SME businesses and company owners, offering practical, solution‑driven advice, helping clients navigate HR challenges while balancing compliance with their commercial objectives. You will ensure alignment with relevant policies, procedures, and employment legislation. You’ll support employee relations matters including disciplinary, grievance, attendance management, and performance capability. Additionally, you’ll play a vital role in championing the business at local network events; therefore a people‑centric person with relationship building character is essential. Both introverts and extroverts are great at building connections.

What you’ll be doing

• Providing clear, telephone‑based advice to clients on all aspects of HR and Employment Law.
• Managing cases from start to resolution, building strong relationships and ensuring a good client experience.
• Keeping your HR and employment law knowledge up to date, ensuring advice is always current and compliant.
• Reviewing client documentation, offering constructive feedback, and signposting to template documents and resources where appropriate.
• Escalating and handing over cases as required, ensuring the highest quality of service throughout.
• Introducing clients to the full range of services and solutions available.
• Conducting welcome and onboarding calls with new clients.

What we’re looking for

• Strong working knowledge of HR and Employment Law, with the ability to handle a wide variety of cases.
• Excellent communication skills, with the ability to build trust and rapport quickly.
• A proactive and adaptable approach, with strong time management and organisational skills.
• Passion for delivering an outstanding client experience and a genuine desire to make a difference.

CIPD Level 3, 5 or 7 (or equivalent) is preferable but not essential if you have hands‑on experience. A full or part time role is available.

Join this dynamic team and contribute to the continued growth! If you’re an ambitious individual with a passion for your work, we’d love to hear from you.

About Square Peg Associates

At Square Peg Associates, we are a leading recruitment consultancy specialising in finance and commercial business professionals within the North West of England.

Our approach is personal and tailored to each candidate. We not only consider the qualifications listed on their CVs but also take the time to understand them on a deeper level. Before representing any candidate to our esteemed client base, we build strong relationships with them.

If you’re interested in exploring our current vacancies, visit our website at Squarepegassociates.co.uk.