HR Administrator & Onboarding Specialist (6 month contract)

Global Payments; Leicester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading payment solutions provider in Leicester is looking for an HR Support professional to provide administrative assistance and manage the onboarding process for new hires. The ideal candidate will have strong knowledge of onboarding best practices, excellent communication skills, and must hold 5 GCSEs including English and Maths. This is a 6-month contract position, offering an opportunity to contribute significantly to the HR team.

Qualifications

• Strong knowledge of HR policies and employment laws.
• Experience in an administrative or HR support role.
• Ability to manage streamlined onboarding processes.

Responsibilities

• Assist with new starter background checks and onboarding.
• Serve as point of contact for new hires during onboarding.
• Ensure legal and administrative compliance during the onboarding process.
• Manage HR email inbox and respond to queries from stakeholders.

Skills

Strong knowledge of onboarding best practices

Strong organisational skills

Excellent communication skills

Attention to detail and confidentiality

Proactive and enthusiastic approach

Ability to work on own initiative

Collaborative and supportive team player

Self-motivated

Education

5 GCSEs or equivalent including English and Maths

Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in‑class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

PURPOSE

Provide administration and general support for the HR and Recruitment team, dealing with queries from managers, candidates and team members. Own and coordinate new starter recruitment checks and onboarding‑related issues to support the new hire onboarding experience.

Please note that this position is a 6 month contract.

DUTIES AND RESPONSIBILITIES

• Support with the new starter process including administering background checks ensuring timely completion of all new hire documents and pre‑employment checks (background references etc)
• Serving as point of contact for new hires, addressing their questions and concerns and managing the onboarding process
• Collaborating with HR, hiring managers and other stakeholders to ensure a smooth transition for new employees
• Ensuring completion of paperwork and following all legal and administrative compliance when onboarding candidates.
• Handling generic enquiries on the HR email inboxes, responding to queries and ensuring that actions in the wider team are progressed
• Ensuring that Workday (our HR system) is updated, and actions progressed
• Providing general administrative support to the HR Team
• Administration of new hires, pay changes, leavers, references, probation
• Compensation administration – partner with the payroll team to ensure that they have accurate data for new hires and any changes
• Provide support to employees – responding to queries and resolving issues on various HR related topics
• Assist in the creation and management of HR‑related documents.
• Provide accurate and timely information, data and advice to team members and line managers on the organisation's people policies and procedures
• Undertake new starter and exit interviews and produce findings and recommendations for improvements

COMPETENCIES (KNOWLEDGE / SKILLS or ABILITIES / BEHAVIOUR)

• Strong knowledge of onboarding best practices, HR policies and procedures, and employment laws
• Strong organisational skills to manage and streamline the onboarding process efficiently
• Excellent communication and interpersonal skills to build rapport with new employees and establish a positive onboarding experience
• Accurate and attention to detail and high confidentiality
• Previous experience in an administrative or HR Support role
• Proactive and enthusiastic approach with the ability to work on own initiative and unsupervised
• Collaborative and supportive team player, and great at building relationships at all levels of the organisation
• Communicating with a range of people at varying levels
• Self motivated and able to work to tight deadlines
• Adhere to company and legislative compliance

QUALIFICATIONS

• 5 GCSEs or equivalent at grade 3 or equivalent including English and Maths (essential)

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [e-mail].