HR Administrator

Gallagher; Chelmsford; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading global insurance brokerage is seeking a highly dedicated HR Administrator to join their HR Service Delivery team. In this hybrid role, you will handle HR administration tasks, focusing on onboarding processes and ensuring an excellent candidate journey. Strong administrative skills and attention to detail are essential. Competitive compensation and a comprehensive benefits package await the right candidate.

Benefits

25 days holiday plus bank holidays

Defined contribution pension scheme

Life insurance

Income protection

Health cash plan or Private medical insurance

Employee Stock Purchase plan

Discounted gym membership

Emergency back-up family care

Qualifications

• Experience in HR Administrator/Coordinator or Recruitment Administrator role preferred.
• High level of attention to detail gained from a strong administrative background.
• Experience in a process-driven environment with set processes.

Responsibilities

• Provide first line support to all UK & EMEA employees through email and phone.
• Handle HR Administration for onboarding, ensuring new hires are added to payroll.
• Support with ad hoc HR projects.

Skills

Attention to detail

Excellent written and verbal communication

Proficient in MS Office

Customer service

Education

Awareness of HR practices

Tools

Oracle or similar HR systems

Job description

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client‑centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve.If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Overview

We are seeking a highly dedicated and motivated HR Administrator to join our HR Service Delivery team.

This is a hybrid role, with part of the week based in our modern city centre Chelmsford office, which is easily accessible via train and bus, and part of the week available for remote working (following the completion of initial training).

The role involves undertaking a wide range of HR administration and coordination tasks, providing a fantastic opportunity to gain experience across all aspects of first‑line HR Service Delivery and the full employee lifecycle. Initially, this position will focus on our onboarding administration function, ensuring an excellent candidate journey. You will develop expertise in UK Right to Work compliance, background screening and vetting, and new starter onboarding.

Experience in a similar HR Administrator/Coordinator, HR Officer, or Recruitment Administrator role would be ideal. However, we are also open to applications from individuals who have worked in a fast‑paced, process‑driven environment and have gained some awareness of HR through research as a desired career path or through self‑study (e.g., CIPD).

Internally, we refer to our HR Service Delivery team roles as ‘HR Specialist’ and offer a clear career progression path to ‘Senior HR Specialist’ and beyond. We are proud that our HR Service Delivery team is recognised as a talent pool for future career development opportunities.

How you'll make an impact

• Working within the team to provide first line support to all UK & EMEA employees (approx. 12,000) through email request tickets and phone calls; ensuring they are responded to in an accurate and timely manner, including escalating where necessary.
• Handling all aspects of HR Administration for the onboarding process, ensuring new hires are added to payroll and involvement in new business onboarding (acquisitions). Keeping employees’ data accurate, correct and safe.
• Opportunities to support with ad hoc HR projects

About You

• High level of attention to detail gained from a strong administrative background
• Experience following detailed processes accurately and in a timely manner
• Excellent written and verbal communication skills are essential for interacting with all levels of colleagues throughout the business. You will be confident speaking to people on the telephone and providing a high level of customer service.
• Proficient in MS Office, and confident in your ability to learn how to use new IT systems and new processes.
• Experience of creating and amending documents in Word and entering data accurately into Excel or a database solution.
• Experience in a process driven environment where you can evidence carrying out set processes accurately while managing conflicting task priorities.
• Ideally a good working knowledge of employment contracts, HR policy and standard practice.
• Able to use Oracle or similar HR systems would be an advantage.
• Right to work in the UK.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long‑term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with [e-mail]. If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.