HR & Admin Coordinator – Hybrid, Detail‑Oriented Pro

Citation; England; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading support firm in the UK is seeking an HR Coordinator to join their Employment Law team. In this hybrid role, you will manage advice requests, case management, and quality control to ensure excellence in service delivery. Ideal candidates are detail-oriented with strong communication skills and experience in Salesforce is a plus. The firm offers great perks including holidays, wellness benefits, and a collaborative culture that encourages teamwork and individual achievements.

Benefits

25 Days of Holiday + Bank holidays

Birthday Bliss

Post-Wedding Bliss

Healthcare cash plan

Community Days

Qualifications

• Strong attention to detail with excellent time management skills.
• Excellent communication and customer service skills.
• Experience with Salesforce (advantageous but not essential).
• A positive, proactive attitude and a 'can-do' approach.
• Strong relationship-building skills and the ability to work well in a team.
• Resilience and flexibility in a fast-paced environment.
• A background in HR or familiarity with Employment Law is a bonus.

Responsibilities

• Manage advice emails and callbacks within Salesforce and Outlook.
• Merge ongoing case work with new inquiries and keep all case statuses up to date.
• Identify and manage spam, create callback tasks for consultants.
• Generate reports to assist management and reallocate workloads.
• Collaborate with other departments to streamline workflows.
• Follow established processes and suggest improvements.

Skills

Attention to detail

Time management

Communication skills

Customer service

Team collaboration

Tools

Salesforce

Job description

A leading support firm in the UK is seeking an HR Coordinator to join their Employment Law team. In this hybrid role, you will manage advice requests, case management, and quality control to ensure excellence in service delivery. Ideal candidates are detail-oriented with strong communication skills and experience in Salesforce is a plus. The firm offers great perks including holidays, wellness benefits, and a collaborative culture that encourages teamwork and individual achievements.