Housing Triage Specialist - Local Authority (SW London)

Pertemps; City of Westminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency seeks an experienced Community Housing Triage Officer for a contract role in South West London. The role focuses on preventing and relieving homelessness, requiring knowledge of social housing and the Housing Act. The ideal candidate will have a background in housing, customer service, or advocacy and must demonstrate the ability to handle complex cases. This position offers a pay rate up to £21.54 per hour and requires experience within a Local Authority setting.

Qualifications

• Experience in a housing, customer service, or advocacy setting.
• Ability to handle complex cases involving trauma-related histories.

Responsibilities

• Assist in preventing and relieving homelessness.
• Interpret tenancy agreements and housing legislation.
• Provide guidance and support to vulnerable client groups.

Skills

Knowledge of homelessness prevention

Understanding social housing allocation

Customer service experience

Ability to interpret complex case law

Knowledge of Housing Act 1996

Job description

A recruitment agency seeks an experienced Community Housing Triage Officer for a contract role in South West London. The role focuses on preventing and relieving homelessness, requiring knowledge of social housing and the Housing Act. The ideal candidate will have a background in housing, customer service, or advocacy and must demonstrate the ability to handle complex cases. This position offers a pay rate up to £21.54 per hour and requires experience within a Local Authority setting.