Housing Standards Apprentice – Regulatory Compliance Officer

Organisation Image (Broadland & South Norfolk Councils: Small Logos); Norwich; On-site; GBP 24,000; Full time

Job summary

A supportive local authority in Norwich is offering an exciting opportunity for a Housing Standards Apprentice. You will contribute to meaningful outcomes while studying for a Level 4 Regulatory Compliance Officer apprenticeship. Responsibilities include supporting team operations, liaising with agencies, and helping vulnerable residents. Strong communication and time management skills are essential, and you must meet the apprenticeship entry requirements. Enjoy a competitive salary and various employee benefits including flexible working hours and a positive work environment.

Benefits

Free onsite parking

Employee discounts

Competitive holiday allowance

Wellbeing initiatives

Local Government Pension Scheme

Qualifications

• Genuine interest in housing and desire to help vulnerable residents.
• Must meet minimum entry requirements for apprenticeships in England.
• No substantial qualifications in the same subject level or higher.

Responsibilities

• Support day-to-day team operations and deliver excellent customer service.
• Gain experience in liaising with agencies, contractors, and tenants.
• Assist in developing specifications for property adaptations.
• Help resolve housing condition issues for vulnerable residents.

Skills

Strong communication skills

Time management

Customer-focused

Education

English and Maths at Level 2 (GCSE 4 and above / A-C)

Job description

A supportive local authority in Norwich is offering an exciting opportunity for a Housing Standards Apprentice. You will contribute to meaningful outcomes while studying for a Level 4 Regulatory Compliance Officer apprenticeship. Responsibilities include supporting team operations, liaising with agencies, and helping vulnerable residents. Strong communication and time management skills are essential, and you must meet the apprenticeship entry requirements. Enjoy a competitive salary and various employee benefits including flexible working hours and a positive work environment.