Housing Standards Apprentice (Level 4 Reg Compliance)

South Norfolk and Broadland Council; Norwich; On-site; GBP 24,000; Full time

Job summary

A regional council in the UK is offering an exciting apprenticeship opportunity in Housing Standards. As an apprentice, you will gain essential skills while contributing to meaningful outcomes for vulnerable residents. The role includes supporting team operations and studying for a Level 4 Regulatory Compliance Officer (Housing) qualification. Candidates should be customer-focused, have strong communication skills, and meet the apprenticeship entry requirements.

Benefits

Flexible working hours

Employee discounts

Competitive holiday allowance

Local Government Pension Scheme

Qualifications

• Genuine interest in housing, both structural and occupational.
• Must meet the minimum entry requirements for apprenticeships in England.
• No substantial skills or qualifications at Level 4 or higher in the subject.

Responsibilities

• Support day-to-day team operations and deliver excellent customer service.
• Gain experience across a range of tasks, including liaising with agencies, contractors, and tenants.
• Assist in developing specifications for property adaptations.
• Help resolve housing condition issues and support vulnerable residents.

Skills

Customer service

Communication skills

Time management

Education

English and maths at Level 2 (GCSE 4 and above / A–C)

Job description

A regional council in the UK is offering an exciting apprenticeship opportunity in Housing Standards. As an apprentice, you will gain essential skills while contributing to meaningful outcomes for vulnerable residents. The role includes supporting team operations and studying for a Level 4 Regulatory Compliance Officer (Housing) qualification. Candidates should be customer-focused, have strong communication skills, and meet the apprenticeship entry requirements.