Housing Solutions Officer JD 000A 656B / 1

Triumph Consultants Ltd; Huddersfield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A housing consultancy in Huddersfield is seeking a Housing Solutions Officer for a 2-month office-based assignment. The successful candidate will assess residents' housing needs, prevent homelessness, and deliver tailored advice in line with housing legislation. Strong communication and frontline customer service experience are essential. The job offers full-time hours in a supportive environment with training provided.

Qualifications

• Ability to manage complex caseloads and challenging situations.
• Experience with face-to-face housing needs assessments.
• Must be willing to work in a supportive team environment.

Responsibilities

• Assess housing needs and provide tailored housing advice.
• Prevent homelessness through creative housing solutions.
• Maintain accurate case records for each resident.

Skills

Knowledge of housing and homelessness legislation

Experience in frontline customer service

Strong communication skills

Negotiation skills

IT skills

Tools

Civica Abritas

Job description

Overview

JOB TITLE: Housing Solutions Officer
REF: 000A 656B / 1
Pay rate: £15.31/hr PAYE

What the client is looking for

• Knowledge of housing and homelessness legislation
• Experience in frontline customer service
• Strong communication, negotiation, and IT skills
• Ability to manage complex caseloads and challenging situations
• Civica Abritas knowledge desirable but training provided

The role

We’re seeking a Housing Solutions Officer for a 2-month office-based assignment. You’ll be working directly with residents to assess housing needs, prevent homelessness, and provide tailored housing advice in line with the Housing Act 1996.

Key Responsibilities

• Carry out face-to-face housing needs assessments
• Deliver creative housing solutions and homelessness prevention support
• Liaise with internal teams and external agencies
• Maintain accurate case records
• Work across Huddersfield and Dewsbury Library Hubs

What the client offers

• Full-time (37 hrs/week), Monday–Friday
• Office-based role in Huddersfield (HD1 2TG)
• Supportive team environment with training provided

How to Apply

To apply, please send your CV and quote the job reference 000A 656B / 1