Housing Solutions Officer

Vox Network Consultants; City Of London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading Local Authority in South West London seeks an experienced Housing Solutions Officer to deliver high-quality homelessness prevention services. The ideal candidate will have recent experience in this role, strong knowledge of key housing legislation, and proven case management skills. This opportunity offers a competitive rate of £26.56/hour for a 3 to 6 month ongoing contract. The role involves assessing homelessness applications, case management, and collaboration with various partners to reduce homelessness.

Qualifications

• Recent experience as a Housing Solutions Officer within a UK local authority/housing options service.
• Strong knowledge of Homelessness Reduction Act 2017 and Housing Act 1996.
• Proven track record drafting robust s184 decisions and Personalised Housing Plans.

Responsibilities

• Decide homelessness applications under relevant housing acts.
• Prevent and relieve homelessness through various interventions.
• Manage cases across different stages of duty.

Skills

Housing solutions expertise

Strong knowledge of HRA 2017

Case management skills

Job description

Housing Solutions Officer

An exciting opportunity has arisen for a Housing Solutions Officer based in South West London with a leading Local Authority.

Rate: £26.56/hour - Umbrella.

36 hours per week

3 to 6 month ongoing contract

The Opportunity

We're hiring an experienced Housing Solutions Officer to deliver high-quality homelessness prevention and relief services in a fast-paced local authority team.

Key Responsibilities

• Assess & decide homelessness applications under Part VII Housing Act 1996 and the Homelessness Reduction Act 2017: s189A assessments, Personalised Housing Plans (PHPs) and s184 decisions with clear reasoning.
• Prevent & relieve homelessness: landlord negotiation, PRS access, mediation, DHP signposting, Sanctuary Scheme, and multi‑agency interventions.
• Case management across prevention/relief/main duty stages (s195, s189B, s193), maintaining accurate records, evidence, and audit trails to KPI/SLA standards.
• Temporary accommodation (TA): arrange placements, conduct suitability checks, manage move‑on plans and PRSO/PRSO suitability reviews.
• Complaints & legal: contribute to s202 reviews, prepare bundles, respond to pre‑action, and apply the Code of Guidance consistently.
• Safeguarding & partnerships: work with children's/adults' services, VAWG/refuge providers, health, probation and voluntary sector partners.
• Data & performance: update systems (e.g., Jigsaw/Locata/Northgate/iWorld/Civica), support P1E/DELTA returns, and drive TA reductions.

About You (Essential)

• M HAVE recent experience as a Housing Solutions Officer within a UK local authority/housing options service.
• Strong, current knowledge of HRA 2017, Housing Act 1996 Part VII, Homelessness Code of Guidance, Domestic Abuse Act 2021, and interfaces with the Care Act/Children Act.
• Proven track record drafting robust s184 decisions and PHPs; confident with suitability, local connection, intentionality and priority need assessments.

PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.