Housing Options Officer: Frontline Homelessness & Support

Rutland County Council; Oakham; Hybrid; GBP 30,000 - 38,000; Full time

Job summary

A local government authority in Oakham is looking for an innovative Housing Options Officer to join their team. The role involves managing housing applications, investigating cases of potential homelessness, and supporting customers in retaining their accommodation. Candidates should have experience in a Housing Options Team, possess knowledge of legislation, and demonstrate strong organizational skills. The position also offers flexible and hybrid working arrangements, contributing to a supportive work environment with a commitment to staff wellbeing.

Benefits

Local Government Pension

Generous annual leave

Support for staff wellbeing

Qualifications

• Experience of managing a housing register and statutory procedures.
• Ability to effectively manage cases.
• Experience of processing housing applications.

Responsibilities

• Support in delivering efficient Housing Options and Homelessness service.
• Assist customers to retain their existing accommodation.
• Investigate cases where there is a threat of homelessness.

Skills

Organised

Experience in Housing Options Team

Knowledge of Government Legislation

IT skills

Risk assessment

Job description

A local government authority in Oakham is looking for an innovative Housing Options Officer to join their team. The role involves managing housing applications, investigating cases of potential homelessness, and supporting customers in retaining their accommodation. Candidates should have experience in a Housing Options Team, possess knowledge of legislation, and demonstrate strong organizational skills. The position also offers flexible and hybrid working arrangements, contributing to a supportive work environment with a commitment to staff wellbeing.