Housing Officer(s)

Choice Housing Ireland Ltd.; Belfast; On-site; GBP 25,000 - 35,000; Full time

Job summary

A housing management organization in Belfast is seeking Housing Officers for fixed patches and Peripatetic roles. The successful candidates will manage Arrears, Allocations, Voids, and Anti-Social Behaviour while providing excellent customer service. Candidates must have experience in housing management and possess a valid UK driving license. Competitive compensation and opportunities for career development are offered.

Qualifications

• Working knowledge of the Housing Selection Scheme, including allocation of properties.
• Experience with Microsoft Office programs including Excel and Word.
• Must have a UK full driving license and vehicle available for business use.
• Experience in using HMS or equivalent Housing Waiting list system.
• One year’s experience in staff/team management within the last 5 years.

Responsibilities

• Manage Arrears, Allocations, Voids and Anti-Social Behaviour.
• Provide excellent customer-focused Housing Management Service.

Skills

Knowledge of Housing Selection Scheme

Experience with Microsoft Office

Driving licence and vehicle

Experience with HMS or equivalent

Staff/team management experience

Job description

Choice is seeking to recruit Housing Officers for both fixed patches and Peripatetic roles to provide an efficient, responsive and excellent customer focused Housing Management Service to its customers. To be successful, you will need to have comprehensive knowledge and experience of delivering housing management services and have a proven track record of successfully managing Arrears, Allocations, Voids and Anti-Social Behaviour.

Responsibilities

• Successfully managing Arrears, Allocations, Voids and Anti-Social Behaviour.
• Provide an efficient, responsive and excellent customer focused Housing Management Service to its customers.

Skills and Qualifications

• Working knowledge of the rules of the Housing Selection Scheme; to include allocation of properties, assessment of transfer applications, assignments, mutual exchanges etc.
• Experience of Microsoft Office programmes including Excel and Word.
• Must have UK full driving licence and have vehicle available for daily business use.
• Experience in using HMS (or an equivalent Housing Waiting list system)
• One years’ experience (within the last 5 years) of staff / team management.