Housing Officer

Hanover Housing Association Ltd; United Kingdom; On-site; GBP 19,000 - 21,000; Part time

Job summary

A housing association in Scotland seeks a Housing Officer to manage sheltered, amenity, and general needs housing developments. The ideal candidate will have at least two years of experience in a similar role and possess knowledge of housing legislation. This role offers competitive salary, flexibility in working hours, ongoing training, and various employee benefits, including childcare vouchers and a cycle to work scheme. This post is on a part-time basis of 17.5 hours per week (Job Share).

Benefits

Competitive salary

Flexi-working and Hybrid Working Model

Ongoing training

Childcare vouchers

Employee Health and Wellbeing Support

Cycle to work scheme

Qualifications

• Two years demonstrative experience in a similar role.
• Possess a working knowledge of housing legislation.
• Occupational requirement to hold a UK driving licence.

Responsibilities

• Manage a group of housing developments and staff.
• Ensure effective day-to-day management and support.
• Liaise with residents and statutory agencies.

Skills

Experience in housing management

Knowledge of housing legislation

Budgeting skills

Communication skills

Basic computer skills

Education

Relevant qualification for SSSC registration

Job description

Housing Officer

Location: West Area Office

Working Hours: 17.5 hours per week (Job Share)

Remuneration: £19,050 Starting Salary (salary during 6-month probation period), £20,076 (upon completion of successful probation)

Closing Date: Sunday 31st January 2026, 23:59

New Year, New Career? Come and join our Team!

Hanover has been successfully housing and supporting people in Scotland for over 40 years. Our core purpose is to help people feel safe and secure at home so they can live full and independent lives.

About the Role

As the Housing Officer, you will manage a group of sheltered, amenity and general needs housing developments, including managing staff based on those developments, ensuring the delivery of highly effective housing support and administration services.

This role is a permanent post offering 17.5 hours per week (Job Share), on a rota basis.

Your role will also include:

• Manage housing applications and allocations and liaise with residents and statutory agencies.
• Ensure the provision of efficient and effective day to day management on developments.
• Provide advice and assistance to others regarding Hanover sheltered housing management services.
• Organise and lead, present and attend meetings with customers and other parties as necessary.
• Encourage and support Customer Engagement on developments to ensure all can contribute and be part of the Customer Engagement Strategy.
• Utilise your knowledge of applicants for housing, developments and local areas to liaise with Area Administrative Officers.
• Assess housing applications by means of telephone / home visits where appropriate.
• Effectively collaborate with local authorities, customers, and internal colleagues at all levels of the organisation.

About You

• Two years demonstrative experience in a similar / equivalent role
• Possess a working knowledge of housing legislation and housing management.
• Possess a working knowledge of welfare benefits legislation applicable to the Association’s business.
• Budgeting and finance monitoring skills.
• Basic computer skills, including experience using Microsoft Windows, word-processing & e-mail.
• Ability to communicate and build rapport with a wide range of people
• Hold a relevant qualification suitable for registration with the SSSC (or be prepared to obtain this).
• Occupational requirement to hold a UK driving licence.

What We Offer

Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed are rewarded:

• Competitive salary and pension options
• Flexi-working and Hybrid Working Model
• Ongoing ‘on-the-job’ training
• Full paid PVG / Disclosure
• Childcare vouchers
• Employee Health and Wellbeing Support Service
• Cycle to work scheme
• Tech Scheme
• Family friendly policies

Hanover is an equal opportunity and disability confident employer.

Hanover (Scotland) Housing Association Ltd

Scottish Charity no: SC 014738