Housing Officer - Immediate Start

VanRath; Belfast; On-site; GBP 26,000 - 32,000; Full time

Job summary

A recruitment agency is seeking a Housing Officer to manage disputes, ensure health and safety compliance, and handle tenancy issues in Belfast. The ideal candidate will have relevant management experience and a degree. The position offers a salary of £31,708 and a supportive working environment.

Benefits

Excellent working environment

Qualifications

• 2 years relevant housing/tenancy management experience with a social landlord or local authority.
• Working knowledge of the Northern Ireland Housing Selection Scheme.
• Full UK driving licence and access to a vehicle.

Responsibilities

• Resolve complaints and disputes between tenants.
• Ensure health and safety compliance.
• Manage tenancy breaches and attend evictions.

Skills

Communication skills

Proficient in Microsoft Office

Knowledge of tenancy management processes

Education

Degree in any discipline

Tools

Housing Management System (HMS)

Job description

VANRATH are delighted to be supporting a Public Sector employer who are actively seeking a Housing Officer to join their team.

This is an urgent requirement offering an immediate start date.

What's in it for you?

• £31,708 salary
• Excellent working environment

Responsibilities:

• Resolve complaints and disputes between tenants.
• Ensure health and safety compliance, including risk assessments and contingency planning.
• Liaise with property services to address maintenance issues.
• Manage tenancy breaches and attend evictions.
• Assess housing transfers and allocate void properties.
• Manage property viewings, sign-ups, handovers, and void turnaround.
• Visit new tenants and handle property abandonments.
• Monitor housing support services and partner compliance.
• Monitor rent payments and take recovery action.
• Liaise with benefits agencies and refer tenants for debt advice.
• Follow legal procedures and attend court as needed.
• Manage housing budgets and service charge accounts.
• Lead staff recruitment, reviews, and welfare visits.
• Attend meetings, forums, events, and training as required.

Essential Criteria:

• Degree in any discipline and 2 years' relevant housing/tenancy management experience with a social landlord or local authority OR 3 years' experience as a Housing Officer.
• Working knowledge of the Northern Ireland Housing Selection Scheme.
• Understanding of tenancy management processes, including transfers and tenancy assignments.
• Knowledge of property allocation procedures.
• Proficient in Microsoft Office, including Excel and Word.
• Strong communication skills with the ability to relate to colleagues, tenants, and external partners.
• Full UK driving licence.
• Access to a vehicle for daily business use.

Desirable Criteria:

• Experience using a Housing Management System (HMS) or similar
• At least 1 year of staff/team management experience (within last 5 years)

For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link or contact Conor Birch in the strictest confidence.

Some positive candidate feedback we've received-

'VANRATH were very easy to work with, personable and knew what questions to ask to find me the right role. Would highly recommend.''

''I would highly recommend Vanrath. Very quick response to my application. They have been extremely dedicated to finding me a role that was best suited to my future career development.''

''Would highly recommend Vanrath. After uploading my cv I was contacted the next day and they were able to find a permanent suitable role for me very quickly. They were very helpful and supportive through the entire interview process and were able to negotiate a very good job offer which I was delighted with.''

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