Housing Officer

HARRIS HILL; Greater London; On-site; GBP 38,000; Full time

Job summary

A respected housing charity in London is seeking a Housing Officer to help residents maintain their tenancies and manage housing issues. The role involves managing lettings and allocations, preventing rent arrears, and ensuring safe accommodations. The ideal candidate will have prior housing management experience and strong communication skills. This position offers a fixed-term contract with competitive salary and benefits.

Qualifications

• Experience in local authority or housing association.
• Knowledge of tenancy enforcement and welfare benefits.
• Ability to build strong communities.

Responsibilities

• Manage lettings, allocations, and voids.
• Prevent and recover rent arrears.
• Handle tenancy issues, including ASB casework.
• Carry out inspections and tenancy management.
• Work closely with residents.

Skills

Housing management experience

Strong communication skills

Problem-solving skills

Customer-focused approach

Commitment to equality and inclusion

Job description

Overview

Harris Hill is recruiting a Housing Officer on behalf of a respected housing charity. This is a fantastic opportunity to make a real difference, supporting residents to maintain their tenancies and enjoy safe, well-managed homes.

Location: Fulham, with travel across London sites
Contract: Fixed-term, 12 months
Salary: £37,315 per annum + benefits

Responsibilities

• Manage lettings, allocations and voids


• Prevent and recover rent arrears


• Handle tenancy issues, including ASB casework


• Carry out inspections and tenancy management


• Work closely with residents to build strong communities

Requirements

• Housing management experience (local authority or housing association)


• Knowledge of allocations, arrears, tenancy enforcement and welfare benefits


• Strong communication and problem-solving skills


• A customer-focused approach and commitment to equality and inclusion

How to apply

Please send your CV to [e-mail].

Additional information

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.