Housing Management Worker

Home Group; Scarborough; On-site; GBP 25,000; Full time

Job summary

A leading housing organization is seeking a dedicated Housing Management Worker in Scarborough. The role involves supporting customers to maintain their homes, assisting with claims, and ensuring properties are compliant and well-kept. Candidates should have a passion for customer service, ideally with property management experience. This position offers competitive pay, flexible working hours, and great benefits including a health cash plan.

Benefits

34 days leave pro-rated including bank holidays

Paid time off for volunteering

Pension contributions up to 7%

Health cash plan covering dental and optical

Career development opportunities

Qualifications

• Background in property management is preferred.
• Experience in compliance and health and safety checks is beneficial.
• Passion for delivering excellent customer service.

Responsibilities

• Support customers to maintain their homes.
• Assist with housing benefit claims.
• Turn around vacant properties within set timescales.
• Conduct routine safety and compliance checks.
• Manage administrative tasks related to property upkeep.

Skills

Excellent customer service

Property management

Health and safety compliance

Basic DIY skills

Initiative

Job description

Job Description - Housing Management Worker (26159)

Earn £12.60 per hour (£24,638 per annum) and great benefits including Health Cash Plan

Permanent, full time (37.5 hours)

Scarborough

We can’t offer a CoS for this role

Home, a place where you belong

This is a great opportunity for a Housing Management worker to join our team here at Webb Ellis Court. As our Housing and Property Specialist, you’ll support our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation!

What’s in it for you?

• 34 days leave, pro-rated (including bank holidays and a “me day”)
• Paid time off for volunteering
• MatchingPension contributions (up to 7%, with life assurance of 3x Basic Salary)
• Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
• Career path with development and an excellent training package
• Excellent benefits and rewards including supermarket discounts and travel expenses

What you’ll do

Making sure that our customers properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies.

Help our customers with housing benefit claims, making sure that these are received on their rent account.

To support the next customers who needs our help and for maximum occupancy, you’ll turn around vacant or void properties within set timescales. This will involve picking up a broom or paint brush!

You’ll carry out and record the routine safety and compliance checks in our buildings and communities making sure we’re compliant.

You’ll also manage the admin updating records, ordering, and arranging payment for works to be done

This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!

You have

A background in property management, but that’s not a deal breaker! Perhaps you’ve worked in an environment with compliance and health and safety checks?

A passion for delivering excellent customer service and a genuine desire to help your customers.

The ability to work on your own initiative, positively influencing people from all different backgrounds.

Confidence working collaboratively with colleagues in other parts of the business as well as with external partners

Passion for property and get a thrill out of knowing that your properties are the best they can be for our customers!

Flexible working hours. We are open to agreeing a work pattern with you.

Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups.

You’ll need an Enhanced DBS check done and we pay for that.

Based at our service in Scarborough at Webb Ellis Court

For reasonable adjustments email [e-mail]