Housing IT Project Manager

-; Romford; On-site; GBP 49,000 - 54,000; Full time

Job summary

A local government authority in Romford seeks a Housing IT Project Manager to lead a team responsible for the development and implementation of new housing IT applications. Candidates should have strong project management experience, excellent organizational skills, and the ability to handle the complexities of a diverse environment. The role will involve collaboration, stakeholder management, and ensuring adherence to data protection policies. The position offers a permanent contract with a salary ranging from £49,056 to £53,172 per annum.

Qualifications

• Experience managing a team to deliver projects with shared objectives.
• Experience with multi-functional software implementations.
• Ability to gather business requirements effectively.
• Knowledge of project management techniques for successful outcomes.
• Experience managing project stakeholders and team resources.
• Excellent time management skills.
• Strong communication skills both in writing and speaking.
• Experience in leading software development and testing.
• Proficiency with project management tools.

Responsibilities

• Create and manage project teams for successful software introduction.
• Conduct workshops to elicit business requirements.
• Maintain comprehensive project documentation.
• Collaborate with partners to identify software solutions.
• Ensure data integrity according to regulations.
• Manage relationships with other services and consultants.
• Coordinate Testing and Training on new software.
• Represent the Council at software conferences.
• Deputize for the Housing IT Systems Manager when needed.

Skills

Project management

Team leadership

Business analysis

Organizational skills

Stakeholder management

Fluent English (written)

Fluent English (spoken)

Data management

Interpersonal skills

Education

Project management qualification (PRINCE2, AGILE)

Tools

MS Project

MS Excel

MS Teams

Job description

Job Description

Housing IT Project Manager

Grade 8 £49,056- £53,172 per annum (FTE)

Contract: permanent

About Us

The Housing Systems Team at the London Borough of Havering has a record for commitment to service, high standards and innovation. We are proud of the projects that we have delivered and the contribution we have made to streamline and automate processes for the Housing Systems users. This is an excellent time to work in Housing IT as we are moving towards the procurement and implementation of a new Housing Management System.

We are pleased to offer this opportunity to lead the Development side of our team as a Housing IT Project Manager. The post holder will support us to maintain and drive forward consistent high‑standards and project delivery in line with service requirements. The work will be fast‑paced, challenging and results‑driven. We are looking to recruit a creative and motivated individual with a strong IT background, who thrives in working in an environment where no two days are the same.

The Systems Development Team will be working alongside the Application Support Team and collaborating with colleagues in Resources, People and Place to ensure the best possible outcome for the council and the residents of Havering.

About the Job

Reporting to the Housing IT Systems Manager, the post holder will be responsible for the system development and introduction of new Housing IT applications so that they meet the needs of the business. They will identify and manage inter‑dependencies including oversight of any governance, risks and issues arising. The role includes the co‑ordination of the new capability for the business to enable effective change and associated projected benefits.

The post‑holder will be leading a team of 3 Business Analysts and one Testing & Training Coordinator in the Development Team, and will coordinate the resources, work streams and timelines for all housing systems development projects.

The main duties and responsibilities of this role are to:

• The creation and management of project teams to achieve successful and timely introduction of software.
• Facilitation of workshops to elicit requirements of the business.
• Production and regular update of project documentation.
• Collaboration with key business partners to identify software solutions that address specific business requirements and deliver the software to meet those requirements.
• Responsibility for data integrity and management in accordance with corporate GDPR and Data Protection policies.
• Establishing and maintaining positive relationships with other Council services and third‑party software consultants and contractors.
• Co‑ordination of Testing and Training on new software, upgrades and enhancements.
• Representation of the Council at software conferences and user groups.
• Deputising for the Housing IT Systems Manager in their absence.

About You

You will be a Housing IT Project manager with a commitment to service, who can deliver positive outcomes for the Housing Services, council and its residents.

The following experience and skills are required for this role:

• Successful experience of managing the workload of a team to deliver shared and conflicting objectives.
• Successful experience of project managing and delivering multi‑functional software implementations.
• Successful experience of gathering and managing business requirements within a diverse and complicated business environment.
• Successful experience of the application of recognised project management processes and techniques to deliver projects on time with expected outcomes and recording progress on a project management monitoring system.
• Successful identification, enrolment and management of project stakeholders and members of a project team.
• Good organisational and time management skills, in order to prioritise demanding workloads and tight deadlines with minimal supervision.
• Fluent in written English to develop project products, consultant work packages, user documentation and email.
• Successful experience of the preparation of meeting agendas, workshops, chairing meetings and ensuring that they have purpose and productive outcomes.
• Demonstrative experience of leading the implementation of software development, to include leading on systems and integration testing and user acceptance testing activities.
• Fluent in spoken English to develop effective working relationships with both internal and external colleagues, customers and third‑party contractors. Strong influence and negotiation skills with the ability to present technical information to a variety of audiences.
• Successful use of Project management and business tools e.g. MS Project, MS Excel, MS Teams project applications, to manage and report on the progress of projects.

The following experience would be an advantage:

• Knowledge of a relational database architecture with the ability to compose queries, reports and forms using structured query language (SQL), Microsoft SQL Server Reporting Services (SSRS) or similar database reporting software.
• Excellent data analyst and interpretative skills.
• Specialist knowledge of business functions associated with ICT systems used within a social housing environment, or similar.
• A formal project management qualification (practitioner level) e.g. PRINCE2, AGILE, Microsoft Office (advanced).
• Specialist knowledge of housing management systems and specifically Open Housing would be an advantage.

Other Information

Should you require any help or advice with your online application, please contact the Recruitment Help Desk on: 01708 432770.

For an informal discussion about this role please contact Maria Biles- [e-mail].

The closing date for the receipt of applications is 18/1/26, however interest in this job may be high and we therefore reserve the right to close the vacancy early.

Please view Job Profile here.

Additional Information

The London Borough of Havering is a Disability Confident employer. Candidates who declare that they have a disability in accordance with the Equality Act 2010 and meet the essential criteria as specified in the Job Profile will be guaranteed an interview.

Priority consideration on all advertised roles will be given to London Borough of Havering Redeployees.

The London Borough of Havering is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects staff and volunteers to share this commitment.

Please be aware that a Disclosure and Barring Scheme (DBS) check will be required for any position with access to these groups under the provision of the Rehabilitation of Offenders Act 1974.

In addition, the Authority reserves the right to request employees undertake a basic disclosure check (Disclosure Scotland) where required for the role this includes anyone who has access to (or information obtained directly from) a government database, or has a GCSX account. These posts will be required to have a Basic Disclosure Scotland check as per the requirements of BPSS (Baseline Personnel Security Standards).

Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.

We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

About Us (continued)

With its excellent transport links into central London, extensive town centre regeneration and the highest concentration of green space anywhere in London, Havering has a unique offer as a place to live, work and visit. By making the most of its position and opportunities, Havering is becoming a hub for start‑ups and expanding businesses, as well as construction, logistics, engineering and manufacturing industries.

Find out why you should work for Havering Council.