Housing Business and Finance Officer

Surrey Heath BC- Internal; England; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

A local government authority in the UK is seeking an Administrative Officer to support its Housing Service. You will manage Housing Register applications and financial records while providing excellent customer service to residents facing housing challenges. Previous office experience and strong IT skills are essential. The role offers a hybrid working model, a competitive benefits package, including 23 days annual leave, and other perks like subsidized gym membership.

Benefits

Minimum 23 days annual leave

Generous local government pension scheme

Subsidized gym membership

Qualifications

• Proven office administration skills.
• Competent and confident IT user.
• Ability to manage confidential information correctly.

Responsibilities

• Administer Housing Register applications and advise residents.
• Maintain accurate financial records and arrange payments.

Skills

Public Health

Data Collection

Fair Housing Regulations

Budgeting

Logistics

Statistical Analysis

Job description

Join Surrey Heath Borough Council and be part of an organisation who is committed to delivery through meaningful community engagement and excellent customer service. We have a friendly and supportive staff culture with people who want to help make a real difference in our community for everyone that lives and works here. We welcome a culture of innovation and creativity by welcoming new ideas from everyone.

About the Role

The Councils Housing Service provides homelessness and housing advice services, administers the Councils Housing Register and runs a Home Improvement Agency providing Disabled Facilities Grants and other services to support older and disabled residents in their homes.

You will provide the administrative support that underpins the delivery of these services with responsibility for :

• administering the processes for Housing Register applications including receiving, verifying and assessing applications and advising residents on all aspects of their application
• ordering works, maintaining accurate financial records, checking invoices and arranging payments for all aspects of the Teams work from paying for emergency accommodation to taking payments for temporary accommodation and paying contractors

About You

With previous office experience you will have proven office administration skills and be a competent and confident IT user.

You will be able to work accurately and quickly with confidential information and understand the importance of confidentiality and data protection. You will be able to manage competing priorities and ensure a high standard of accuracy even at times when the service is under pressure.

You will be an excellent communicator both within the Team and with partner organisations. You will also need a patient and empathetic approach when dealing with residents who have a housing need and could be facing homelessness and be able to explain processes in a clear and understandable way.

Benefits

We are committed to providing a healthy work life balance for our employees with hybrid working and other flexible working arrangements on offer. A laptop and mobile phone will be provided for your role if applicable. We offer a generous benefits package including a minimum of 23 days annual leave rising to 28 days after 5 years service plus Bank Holidays, a generous local government pension scheme, free parking for all employees and payment of a professional membership fee. As well as subsidised gym membership at our local Places Leisure Centre and great savings from supermarkets, shopping cycle to work schemes and holidays via the My Staff Shop scheme.

Closing date: 19th October 2025

Application details

Please submit an expression of interest explaining why you would like the role to Paul Hobbs Housing Business and Finance Team Manager on

Our Commitment

Surrey Heath Borough Council is committed to equality of opportunity in employment and service delivery and welcomes applications from all sectors of the community.

Equal Opportunities

Surrey Heath Borough Council Working for Equality. We welcome applications from all sections of the community.

How to apply

Please apply online via the link provided.

Surrey Heath Borough Council is committed to safer recruitment and equality of opportunity in employment and service delivery and welcomes applications from all sectors of the community. If you are unable to apply online for reasons of disability please call to discuss any reasonable adjustments that may be made to accommodate your individual requirements.

Please note

All successful applicants will be subject to pre‑employment checks in line with BPSS guidelines which includes standard identification referencing and unspent conviction checks. Surrey Heath Borough Council undertakes not to discriminate unfairly against any subject of a disclosure on the basis of conviction or other information revealed.

For the best chance of successful application please read the Job Description and Personal Specification fully before applying for this vacancy as it contains information you will need to refer to when applying. We do not accept CVs submitted without a fully completed application form. To reduce the risk of bias in its recruitment activities the council is operating an anonymous shortlisting process which hides personal information that can identify individuals until their application has been considered for shortlisting. If you choose to submit your CV with your application form we request that you remove all your personal details before uploading your CV. This will ensure that Managers cannot see your personal details when completing their shortlist. If you have not heard from the council within 4 weeks of the closing date you should assume that your application has been unsuccessful. All unsuccessful applications will be removed and confidentially disposed of 6 months after the closing date.

If you have any further enquiries please e‑mail or telephone .

For technical issues please contact Jobsgopublic directly.

Required Experience

Unclear Seniority

Key Skills

• Section 8
• Public Health
• Data Collection
• Ellucian
• Banking
• Fair Housing Regulations
• LIHTC
• Budgeting
• Economic Development
• Real Estate Law
• Logistics
• Statistical Analysis

Employment Type

Full‑Time

Experience

years

Vacancy

1