Housing Advice & Homeless Prevention Officer

Brackenberry; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A local authority partner in London is seeking a Housing Advice & Homeless Prevention Officer to provide customer-focused advice and support to prevent homelessness. Responsibilities include managing a caseload, assisting clients with welfare claims, and collaborating with private landlords. The role requires qualifications in relevant fields, good education standards, and right to work in the UK. Competitive pay offered on a 6-month contract.

Qualifications

• Hold an appropriate qualification in a relevant field such as NVQ or Diploma.
• A good standard of education with English & Maths GCSE grade C or equivalent.

Responsibilities

• Provide holistic housing advice and support to clients.
• Assist clients with welfare and benefit claims.
• Maintain accurate records adhering to legal frameworks.

Skills

Discretion

Prevention

Business English

Education

NVQ or Diploma in relevant field

Job description

Housing Advice & Homeless Prevention Officer

Job Description:

We are working closely alongside a Local Authority in Hillingdon to assist with the appointment of a Housing Advice & Homeless Prevention Officer on a 6-month contract, likely to be extended at the client’s discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £20.00 - £26.38 per hour

Summary:

The Housing Advice & Homeless Prevention Officer will deliver proactive, customer-focused housing options advice, support clients in preventing homelessness, and manage a caseload involving statutory assessments under Part VII of the Housing Act 1996. The role involves working collaboratively across departments and external partners to deliver sustainable housing solutions and prevent crisis homelessness.

Responsibilities:

• Provide holistic housing advice and support, promoting independence and self-service.
• Assist clients with welfare and benefit claims to support housing stability.
• Maintain accurate records and adhere to legal frameworks and Council policies.
• Detect and refer fraudulent applications appropriately.
• Represent the service in meetings, case conferences, and relevant committees.
• Develop and maintain relationships with private landlords and letting agents.
• Address safeguarding concerns and undertake appropriate risk assessments.

Qualifications:

• Hold an appropriate qualification in a relevant field: NVQ, Diploma, relevant degree or relevant experience.
• A good standard of education with English & Maths GCSE grade C or equivalent.

Please note:

• You should be available to work immediately or at short notice.
• You should have the right to work in the UK.
• This role requires an enhanced DBS.

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though assignments can be and often are extended by clients on a longer term basis and can sometimes become permanent.

Important: We interpret your application as permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or accompanied by a subscription to the DBS updating service.

#RQ1507102

Required Skills:

Discretion, Pay, Prevention, Options, Conferences, LTD, C, Records, Education, Business English